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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 12,813 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great powerhouse of a console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Extremely fast when switching betweeen apps, games, and music. The better processor allows for less buffer time and did I mention it doesn't sound like a jet engine taking off?(unlike its predecessor) if you're a Sony fan boy or just starting out, you won't regret the pro!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS4 Pro and it is awesome ! The 4K is amazing! Love the Bluetooth controller !!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected in a PS4 Pro. Using a 4K TV to maximize the experience. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad i got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i waited to get a ps4. Been playing xbox one for a while now, since ps3 bombed online gaming. Picture looks great on my 4k samsung. Ps4 pro is the way to go if you have a 4k tv. Like getting to play the exclusives i've been missing out on. Still use my xbox for online gaming though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best way to entertain a stressful adult I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to entertain a stressful adult I bought this play station as a gift for my adult daughter as an outlet for the stress from her career. It is easy to set-up. One can use it to watch HuLu, Netflix and YouTube and get messages about new releases. The controller is a comfortable fit making it easy to play the games. However, it seemed a lengthy process in selecting the games. When I saw the violent ones I was shocked. If you did not want to blow everyone away before you picked up the controller, you may want to after playing some of these games. Thank goodness for Pac Man! I thought the subscription was pricey at first and then I saw how much the games cost and thought, "if you are into gaming, I guess it is better to subscribe than buy." Since it comes with only one control I could not join in the "fun". Perhaps on my next visit, while she is at the office, I can try it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better unit overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this unit because I needed more space for my games. Graphics are better and faster no lag time however can't wait to get the VR unit, but haven't found a game to invest on the additional accessories. Overall I am happy with this unit and think it's better than the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. Pairs very well my TCL P-Series which is top of the line with HDR10 and 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal system 4K capability is unreal the east of use When moving around at all the apps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome experience. Smooth and not noisy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for some days now. Gaming is so easy and fast with no lags what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS4 Pro !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is there is a huge difference. Between a PS4 and PS4 Pro .... Huge !!! Graphics, Game Play! Processor Speed alone and hard drive space helps !! Must buy ! Don’t spend your money on a PS4 unless it’s the PS4 pro !!! You will thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro ROCKS! Sorry Xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning one of the original PS3 systems, migrating to a PS4 Pro was seamless. I immediately upgraded the standard mechanical 1TB hard drive for a 960GB SSD. Everything about this system screams fast. Downloads, opening games and everything else is noticeably faster. Definitely recommend the upgrade. Sony makes everything easy for the novice. They have a website that explains how to install the PS4 operating system on your new drive. Sony built the PS4 with the consumer in mind. Replacing the standard drive is extremely easy. Only the removal of one screw is required to gain access to the drive. Then another 4 screws to final swap the drives.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Anazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uograded my PlayStation when I got a new 4K tv. It works amazing and the picture is out of bounds! I have been playing Final Fantasy 15 and the difference from my standard PS4 to the pro is amazing. So crisp and clean. And movies in ultra hd lol ok real enough to touch like you were there

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro adds so much more to your gaming on gran turismo sport the cars are so realistic

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definitely a great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I upgraded. Graphics are better and load times are faster. Great for 4K streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system. My son is very satisfied with it. Plays for hours. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original ps4 finally stopped working. Decided to upgrade that one with the pro. No regrets. Seems like it runs smoother. Has a lot bigger hard drive. Graphics on most games look amazing. Definitely worth the extra money over the price of the original

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Nice graphics but overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not noticed much difference from the standard PS4 and I am not sure if it is worth it to pay extra for the pro. I have tested on one game only and it is only marginally better than my old PS3. I purchased a PS4 simply because it has games that I want and they are not available on PS3. That said, the interface has improved over PS3. I don't have VR and the pro version is supposedly better for VR but I cannot verify that. I would recommend buying a standard PS4 over the pro if money is a factor. If you have already purchased a standard PS4 don't be bothered with the pro unless you want to go VR. Wait for PS5 instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Improvement Even on 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold/upgraded my launch ps4 to this pro model despite the fact that I am still on a 1080p tv as I intend on upgrading to a 4k tv in the future. With that said I still see improvements in framerate and picture quality on Battlefield 1 for instance (which I play a lot and have over 100 hours into it). The framerate online in 64 player conquest matches when things get chaotic holds up WAY better than the old ps4 (im talking about a 10-15 fps difference which means the diffence between living and dying in this type of game) in addition to an overall higher level of detail and a supersampled image. From what I understand some (not all) games benefit from the additional horsepower even on a 1080p set and I can confirm BF1 to be one of them. FFX 15 will have a 1080p 60fps option as well so while you SHOULD get a 4k to maximize use of this console you still have benefits on 1080p displays and I highly recommend upgrading for those that are on the fence and depending on the games you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro goes great with 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a great upgrade for a user with 4K HDR TV available. Also makes games run better without the TV upgrade. Like the design as well. Looks sharp and runs quiet for the most part. Games like Horizon Zero Dawn really show off the hardware nicely. Upcoming games like God of War will benefit greatly from the boost. Serious gamers will own this system if they want the most optimized experience available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be saving to get the system to go with the 4k tv . the game play and graphics are impressive

    I would recommend this to a friend