Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 12,813 reviews
  • Rated 5 out of 5 stars

    Gaming system

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 was purchased for my daughter as a Christmas present she has been bugging me for it ever since it came out she seems to be very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro is the way to go!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a great gaming console. It’s a powerhouse for the current generation of consoles. My experience it’s kept up its value through the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system besides the graphical updates to some games. I travel a lot and the 1080p streaming to my laptop is a great feature. Streaming to a vita is also noticibly better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gets better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly purchased it because I have the PSVR and the pro is supposed to be optimised for the PSVR. It has pushed buttons rather than touch buttons for power and eject. All in all, a great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a original PS4 I bought on day 1. Started giving out and decided to upgrade. Every game I play runs significantly better now and online play runs more consistent with rarely any stutters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this console for psvr and just for man cave. Deal was excellent and came w free COD legacy edition. Shipping was a nightmare from UPS. No fault on Sony. Packaging was worst ever from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great specs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better picture, just not being able to play blu ray is the down side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, control is nice, I like it better than the ps3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 was a great buy for a person and they love it. It works well and was delivered very fast and was very secure in the shipping box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this console. no issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have many games for playstation but the small few I have run wonderfully. I use this as my blu-ray player as well and works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played console games in about a decade, but the PS4 has a lot of great exclusive games. The Pro can output games at 4k resolution, and the difference is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good system and looks good on a UHD tv. That said, the user interface does not work as well as the PS3. There are more hoops to jump through for something that was simple on the 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 Pro is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for young and old! Thousands of games available for purchase through the Play Store - no need to leave your house during the pandemic to buy games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the XBox One X but there are some really awesome games that I’ve been wanting to play on the PS4 Pro so I went ahead and bought it and I’m very glad I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great game omg machine but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so for the price of the machine and all of the essential equipment you need to buy for it separate in order to have a good gaming experience you have to then purchase at monthly payments a online membership in order to have multi player. Which again is essential for a good gaming experience. This is why I got rid of my X-Box years ago. And like a moron I thought that PlayStation still allowed you to play online for free. I was wrong. I brought back the PlayStation and am sticking to my computer for games. After the expense of purchasing a good gaming computer you do not need to continue to spend money to play online. And you can get great controllers rather than using a mouse for a computer now. The VR is good but the Vive is way better and by the time you get done buying all the equipment needed for the VR like the wands you are now at the price of the better VR Vive. It's just way to expensive for what you get when you can get better for a little more cost but a one time cost. No monthly payments with a computer. Games are the same but better if you have a good rig.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get a PlayStation till I would have time to use it, but decided that there is no time like the present. Glad I didn't wait any longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Glory

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the regular PS4 since the day it was released. This has been a great buy because the added processor power makes the whole system feel snappier.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Pre-order PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. The 4k is awesome. I really enjoy playing 4k games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 4K System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a true 4K system, it still is a great system! The 4K upscaling is far better then expected, and truly is a reason to buy the pro; which is only an extra 100 dollars from the base model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed owning this wonderful console for all the great exclusives and the hardware capabilities. If you can acquire this on sale then get it

    I would recommend this to a friend