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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 12,813 reviews
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of a 4k tv nearly a year ago, this console made it that much better. Several games run in native 4k, but even just 4k support is great. This also works fantastic on my 1080p tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the PS4 Pro but wish we didn’t have to pay so much to replace our old PS4. It would be nice if Sony came up with an inexpensive way to fix their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the console, it is exceeded my expectation. The quality of the video graphics are very crisp with 4K tv. Get the pro when choosing your PlayStation console. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent video game console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and updated. The 4K resolution is amazing combined with hdmi cable and tv 4K supported. Variety of games and online play to have a great time. PS4 Pro 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console in this generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was on sale, love the ps4 exclusive and 4k resolution on SOME games. even if you're not playing video games everyday this makes for a great entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Pro 4 Console the best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We debated between gaming consoles for awhile. This one we chose because It is easy to navigate,organized and runs smoothly. Plus if we upgraded our tv in the future it will work with that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely the best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to every one who is decided between this console or an xbox. The ps4 is so much better as far as interface ect. Games are good, run faster. And 4k gaming? top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PlayStation made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it was easy to set up.one of the best systems out there, but disappointed that it doesn't play 4K blue ray disc being I have 4K tv.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great PS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, a bit noisy sometimes but the 4k quality is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty decent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying a new 4K tv. The games that really take advantage of the 4K hdr specs look amazing. And now the recent update that adds boost mode for older games is nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much quieter and cooler than the original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't rev. up during Fortnite like the original PS4, and It seems to run much cooler. Outside of that, I can't tell much difference between it and the Original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family uses the PS4 and I’m so happy I chose the latest one that was created because the features and the picture is beautiful from games to watching tv on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console with a lot of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro has been awesome! I haven't been able to try the game sharing yet but that will be fun to try. It's great for all of the exclusive games like God of War or Uncharted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it, haven't been gaming in awhile so it's nice to past the time since we're all stuck at home. Best Buy's drive up pickup was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first bought it I wasn't too sure if I would like it because I love my Xbox but after playing on it I have to admit I really love it may be even more than Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade if you want 4K gaming on PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's new 4K gaming System. Love the new controller and the the system power. Makes playing older games even more fun. Als has a 1 TB hard drive. Which I upgraded to a 1 TB solid-state

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Upgraded the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster and better pic but trying to figure out how the play DVDS on it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a gamer friend. Nice upgrade if you have a 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded my son's Playstation console from the PS3 to the PS4 Pro....he earned it because he kept his grades up. He loves his new console and keeping up his grades coz he needs games! LOL!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More like the Playstation 4 Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start, well, it's not compatible but with currently 2% of 4K HDR tvs, and you have to jump through hoops due to firmware issues that it forces you to install. Most games run worse than the basic PS4 console, and it uses more power and gets hotter and louder. So if Pro means more power hungry with unproven techniques to cheat getting close to 1800p(No game runs native 4K, because that's not how checkerboard rendering works), and at worse performance than 900p Xbox One S or PS4 games, then go ahead and waste your money. This system is an anomaly, as to properly render 4K, it would take not just more bandwith and faster memory and cpu/gpu performance, but also a minimum of 2.5x more system/video memory available to support and render the extra resolution/frames. If you want to run games at higher spec on 1080p, wait, because currently, regardless of what mode you run it in on the console, it is worse than the basic hardware. The only thing that this does somewhat well is remote play supported at 1080p/60fps, instead of max 720p/60fps on the base model.

    No, I would not recommend this to a friend