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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 12,813 reviews
  • Rated 5 out of 5 stars

    Lives Up To Its Reputation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the kids during the stay at home order. Among other activities it has worked great in giving the kids a well needed distraction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another device that was purchased for my adult son. He is on it only all the time, except when he’s at work. But, he really likes this game system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is just what I hoped it would be. My only complaint along with many others I'm guessing, is that it doesn't play PS3 games. Other than that, very pleased with purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - PlayStation 4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy it, what can I say. I'm a gamer and Playstation supporter for life. Playstation for me is hands down the best console availble to the average cunsumer

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays excellent and Beautiful 4k. I love the PS4 pro best system out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband, and he loves it. So far he has only played a baseball game, but the graphics are so good, I thought he was watching a real game!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    4K is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and fast! Definitely an upgrade from the PS4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. My son loves this. I couldn’t get the PS5 but the 4 was just as good. I also love that it has Roku and Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade if you have the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing on my 4k tv and the speeds alone are worth it too me. I have noticed shorter load times, especially in games like the Witcher where loading took a long time most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very happy with my ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this ps4 pro it runs way faster than my old ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple upgrade to the original PS4, but it's worth the cost. The 4K resolution is great, the wireless internet/wi-fi works faster, and the CPU upgrade is noticeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play time for dad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me set it up this weekend and downloaded games. Since the last console I owned was a play station 2 this was quite the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In general it runs smoothly, and simple to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Console that I have brought on my own I’m honestly not disappointed, it exceeds expectations I’ve mentioned its easy to use has amazing features and has many things to offer its really cool and I’m excited to see what they will do with the newer console that is coming out very soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend purchased one and I use it and I just fall in love with it. Purchased this one now and all I do after I get home from work is to go in front the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a PlayStation 4 slim and it broke. Couldnt be fixed so I promised the kids we would get a new one. At tax time we went right in and left with one that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I think it is amazing but can´t say for sure because I still don´t have it because of some misatke on the best buy, but as soon as i have it, I´ll make another review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the PS4 pro. The flash sale that the PS store has is amazing. If you are thinking about getting the system do yourself a favor and don't think about it just pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thsi product mainly becuase it has TV view an app allowing me to view live TV shows using streaming internet. I'll be saving a bundle compared to what I am paying for cable TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k compatible TV, totally worth the slight extra cost. It's is a definite upgrade from the original PS4, I will say though, it is not necessary if you do not have a 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have a 4k TV with HDR. Games look gorgeous and load time is a bit quicker than 1st gen ps4. I'd o lying suggest getting this if you plan to get a 4K TV or already have one.

    I would recommend this to a friend