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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the last game system I had was a PS2. I decided to buy the PS4 and I absolutely love it! It has so much more to offer than what I expected! I am very pleased with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this upgrade. I recommend this to gamers with capable televisions. The games installed in the system load faster then PS4 in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and multi-function

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun!!! It love that I can use it to play multimedia and connect with my Hulu, Netflix apps. The video quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console play is nice, but nothing beats a Gaming PC. Since most of the game content is loaded on the HD, I'd suggest purchasing an external drive to connect to the PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the 4 pro!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this on black friday!!! store was packed but i was in and out in 10 min ordering online!!! love best buy they always take good care of us!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the pro to any and all of my friends vs the standard because of the extra gig of ram to switch between apps and the outstanding 4K output resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro > Regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a serious Playstation gamer and you're still running with a standard PS4, I highly recommend you upgrade to the Pro model. Games run much smoother on the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my son and his family. They have had fun playing together and using the video playback for movies. Grand Daughter is rocking Guitar Hero...at least for a 3 year old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally disliked this console i prefer xbox they have way more games and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my standard PS4 to this one for its 4K capabilities and it superseded my expectations! Paired it with a Samsung 7100 series 4K TV and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying this. Because my old ps4 worked just fine. But the Black Friday sale got me. Made my qled look too good. Pumped for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quickly in plenty of time for Xmas gift. My son has played it quite a bit since he 26th and LOVES it. Easy set up easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 - Nuff said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the PS4 that hasn't already been said. Awesome system and features, and extremely easy to hook up and use. If you haven't already gotten one, GET ONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is perfect thanks The biggest names of the gaming world come alive on PS4™, from the superstars of FIFA 19, to the much anticipated Read Dead Redemption 2.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Good but not Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 is only really for gamers who seriously, seriously care too much about graphics and resolution. The changes from a standard PS4 is minimal but still notable. Only buy this if you have a good 4K TV and already have a 4K bluray. If not buy and Xbox One S, way cheaper and has 4K bluray player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up to the standard of game console these days. Great Entertainment system for al in one bundles. HD is very nice on scale. Get this if you want exclusive Playstation access.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is as advertised. Great gaming equipment. The graphics are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great...as expected from Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook-up and works as expected. Since I’m new to gaming, I really can’t rate the Dual Shock controller. Haven’t used the other capabilities yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my original Playstation 4 when I picked up a 65" 4k TV. I moved my other ps4 to my other room on a normal 1080p TV. This was a good addition to my upgraded TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say my husband absolutely loves this more than he loves me.

    I would recommend this to a friend