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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Console worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 4 K model console has stunning graphics and gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Game console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth PS4 Pro console. Excellent console,especially when you play through SONY OLED 4k TV. We got the TV and Sony game console for our entertainment room.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes hours to download games but really good graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best consoles ever made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the hardware is about to become last gen, it's the vast collection of incredible games that makes the PS4 worth a buy even today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old PS4 but got a better tv. Sold that PS4 and got this PS4 PRO. Absolute beautiful gaming. Just make sure you buy a proper 4K HDMI cable. The one provided is not 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for 4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my Samsung curved UHD smart TV that I purchased at Best Buy it is a great pair best quality I’ve ever seen on a video game I would highly recommend to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and more powerful than ps4 with upgraded graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it over the Xbox console...Perfect for playing Fornite and other games like Fortnite and this other game that they love to play called Fornite 24/7!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is awesome. The condition of the product and the curbside pickup were very useful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I thought it was a great product. The over all pvr seems alittle expensive and unobtainable. And further under reviewed, still unable to find a friend or a place to try it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a dope console and this coming from a guy who recently switched from the no games Xbox to the psn family , totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with great quality and perfect price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to purchase since I haven’t had a PS since the 2nd one. PS was my first choice console after a Nintendo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was great and it arrived faster than I thought it would. Now looking at other items to purchase through your online process

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Minor Performance Increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Playstation 4 Pro to replace my Playstation 4 which had a broken disc drive. The console is slightly bigger than my first generation PS4, and I am not particularly impressed with the form factor. The Pro advertises better performance which is only achieved by select few games. A recent patch does provide the system's extra RAM to smooth out the performance of games not on this select list, but I have found these improvements to be inconsistent between games and rarely noticeable. What is noticeable is that the console runs much quieter. However, after long sessions the back of the console runs very hot (even if it is just streaming Netflix) which I have found to cause connection problems with the HDMI output. (I store the console in an entertainment center constructed from heavy wood with approximately an inch of clearance on each side and above the system. I removed the back wall of the entertainment system for venting). I did not have this problem with the first generation PS4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I don't regret this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my PS4 slim for the pro and let me tell you! I don't regret it at all. gaming has gotten 10x better just by using this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GAMING SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED THEY WAY BEST BUY WAS ABLE TO ASSIST IN REPLACING AND GETTING THE PSP SYSTEM DELIVERED ASAP ESPECIALLY DURING THE CORONA PANDEMIC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best out there as of tight now.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console out there. Supports up to 4 k and it plays great the only thing i dont like is how the system can't handle like two apps open with out making everything laggy. But i guess that is because it is at the end of its life cycle and is getting ready for the next gen consoles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 1 terabyte memory and the different style name shape

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great!! Would definitely buy if you have a 4K TV!!

    I would recommend this to a friend