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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from original PS4. Make sure you have a good quality 4K tv to get best gaming

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade from PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Improved graphics and processor speed over our PS3. Only wish it would play PS3 games as well. Like with the PS3, it's a plus to have a built in blu ray player. The sort coming is no 4K blu ray, only games. Despite these short comings we love this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations upgrading from ps4 original. I have a good 4k samsung tv and graphics are marketly improved! Very impressed. Ps4 is for gamin, dont need no 4k player shoot i havent put any type of cd/bluray/dvd disk in my hand in over 8 year. streamin...................game on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced my normal ps4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on my samsung 8000 series 4k tv. Playing games like uncharted 4 with the 4k upscaling makes it look much better, final fantasy 15 has support for it also and the new mass effect, fallout 4 has a update coming for ps4pro, and dozens of other games. SOme of the supported psvr games look much smoother on my pro than it did on my previous normal ps4. With the new wifi adapter I see a good boost in my internet connection since it has the newer standard of IEEE 802.11 a/b/g/n/ac I put a corsair SSD hard drive in mine and I see a general boost in speed and a larger boost playing online games when levels load. It also supports sata3 now. I am just in general quite happy with the ps4pro and looking forward to the games coming up that support it fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy upgrade if you're upgrading to a 4K HDR tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after buying my 4k HDR tv. As advertised visuals and perforance are improved on the select games I've tried thus far. One great thing that isn't highly publicized is how easy it is to transfer data from my old ps4 to my new one. Overall, ps4 has a user friendly interface, great games, and great visuals. 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great improvement over PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS4 Pro for my partner for Christmas. He loves the improved graphics and speed, and has not experience the lag time some of the games had on the PS3. The only problem I see is that now he doesn't want to do anything besides play games. Oh well, more "me" time, I suppose.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, pairs well with my Sony 4K HDR TV. Games look amazing and run very smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks very crisp. Just make sure you have a tv that supports hdr10 or get the slim

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the fun you have with this system. Great graphics, great games..

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best PS ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been down with the PlayStation since day one. 4K is beautiful. Best controller in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our PS3 with the PS4 Pro. Awesome graphics for gameplay and solid Network features. Only drawback was that they didn't incorporate a 4K Blu-ray player into it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best console there is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the pro from the very first PS4. It is so much quieter and the 4k is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console, I can tell the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can definitely tell the difference in picture quality in PUBG and Blackout. Definitely smoother gameplay, and increased frame rate in certain areas the regular ps4 struggled. I’d definitely recommend you upgrade if you get a chance definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Amazing console. The 4K is beautiful and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an amazing console. The 4K is beautiful and makes you feel in the game, and on top of that almost no lag when playing my game selection. I would highly recommend this to someone who enjoys leaving this world and traveling into Horizon Zero Dawn, to watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great machine for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for gaming and a very fast console. I like it better than the regular PS 4.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Love PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the newer TVS coming out it is a must to have the faster processor and better picture quality. I noticed the difference immediately . I brought my PS4 slim back and bought this Pro along with a new TV and the difference is noticeable an amazing

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome next level gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Been an avid user of the PS4 for years the PS4 pro Especially when you own A 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    A Half Step Above, For Now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read numerous reviews both before and after purchasing the PS4 Pro, I must say that whether or not you own a 4K TV, there rare still advantages and benefits for purchasing one. Standard HDTV owners have multiple options such as locking in the framerate @ 60fps, 1080p visuals @ 30fps; while 4K adopters can choose 4K graphics (upscaled?) with a lower frame rate. Of course, this is all dependent on the developers. So for now, I would consider this a half step ahead; however, 2017 is upon us and things will change very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best gaming device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming device for Graphics. Uncharted series on PS4 Pro is the must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PlayStation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it's a PlayStation, all the usual goodness but with some upgrades. Games have been awesome on my 55" qled and so far the hardware has been solid. Definitely notice a few things over the pro that are better than my standard ps4, the wifi is much faster and I notice my games don't really go berserk as much as my original ps4 so I'm assuming it has better internals. A must if you have a 4k tv.

    I would recommend this to a friend