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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 12,813 reviews
  • Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LG OLED 4K TV with HDR and I switched from the PS4 to the PlayStation Pro and I have noticed a big difference in the quality of a lot of the games. Love this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Pro!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you're into the VR stuff. The extra port on the back and higher processing power makes it almost a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the king

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS4 pro. Of course it's great. We use ours a lot, helps us all get through being home so much from the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so my buddy and I can play online together and I kind of like playstation now. I have always been an xbox guy but I dont mind the playstation now.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new games look good in 4K. Just wish it had a 4K UHD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Game Console in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Game Console in the market, I always trust in PlayStation for my Video Game experience, own all versions since PS One, and now buying another for the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro is the best. It has all the games features a gamer would need. I downloaded some games using PS Plus membership. It plays awesome and seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best version of the PS4. It's fast and I have had no issues with it. The only problem I have with this model is the lack of 4K Blu Ray support. This is supposed to be Sony's 'Pro' model but it doesn't have everything the competition does. It does support 4K and HDR, which is great for streaming services. Works great with the PS VR too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 COD3 edition but wanted the VR so I upgraded to the Pro model. Not a huge difference in play in my opinion but the VR is pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and also an additional hand control module, the purpose was for her cousins to play the same game as another charactor so they could compete. what a waste of money for the controler - the games don't allow more than one person playing at a time; disappointed the sales clerk didn't mention that could have saved me $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opted for the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research I decided to go with the play station 4 for my son for Christmas because of the extras that it comes with. As they say , go big or go home !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from a ps3. Was well worth it. Got the pro version. A little pricey. But the games look great, system runs smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PlayStation since PlayStation 2. Coming from Xbox One, the transistion was seamless. So far so good. Runs smooth. Love the speaker on the wireless controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry for my son in law, to replace one that he actually burned up. However he has not reported any problems to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Its the best gaming system ever! Love the playability of it, and friends can come over and log in under their names and get all there credits for in game play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PS4 and so far it is great. Its everything i was hoping for plus more. Cant wait till some of the new games come out. only downfall is paying $60 for online use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to replace with the new system. I do like them updates so not going to complain about getting the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s a PlayStation. Better than the Xbox. Best console. Best controller. Best games for the PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Amazing gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gameplay, remarkable graphics and sound effects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to enjoy NBA 2K18 and GOW and both look great definitely a visua upgrade (not better graphics, better fidelity) only downside no UHD blu Ray player

    I would recommend this to a friend