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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 12,813 reviews
  • Rated 5 out of 5 stars

    Her friends are envious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She is very happy with the unit. She changed from a XBox1 to this and so far has had no problems and the quality of the video is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for his Xmas present. He absolutely loves it! Kind of thinking he loves it more than me lol jk. Great gift for any game lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids for Christmas, ordered online and picked it in the store. The item was ready when I went to pick it up, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the pro because of the HDR capabilities and boy are the high resolution games beautiful. Can’t wait for more content to come out.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games in 4K are. Really game changer love my PlayStation four

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 1TB PS4 for my son, which has more processing speed, storage and overall power, and he loved it! This device is ideal for downloading games or watching 4K movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to play games and use as a blu ray eliminates having a dvd player. Works great enjoy playing COD and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my PS4 and got the PS4 Pro. It is an awesome system I'm playing Horizon Zero Dawn and went from 1080p on my PS4 to 4k HDR and WOW what a difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system-setup is annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing the contoler is a massive pain, the one that came with it still isn't paired, thankfully I bought a second, which still took several attempts and a reboot or two. After the updates and downloads it has exceeded my expectations. It is excellent as a game platform, DVD player, streaming content center, it does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with the right TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the most beloved console to new heights with 4K gaming! Make sure you have the right tv to fully represent what this thing is capable of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with my ps4 slim from day one but the pro not only took care of those issues, but it also allowed me to play a couple games in 4k. Very cool system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an X Box and the PS 4. Both are great machines. Depending on your selection of games, pick your choice. Glad I have it for No Man's Sky. DVD player is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my launch model PS4 with the PS4 Pro to help improve game performance and get myself ready for a future upgrade to a 4K TV. The increased hard drive storage space is nice, but the lack of 4K Blu-ray support is baffling. It's also worth upgrading for the boost in PSVR performance. Overall, it's a good console and almost a great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an extra system for my room and even though my computer is more powerful I still cant believe the power playstation has now its awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the PS4 pro. I think it's worth to upgrade if you have a 4K tv. If you don't have a PS4 it's definitely worth the $100 more and to get the PS4 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4K looks amazing and the games look so real! I have all my movies on the system and it looks very nice on my console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy ordering,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Items on time, easy curb side pick up, as soon as i got there i was served within 5 Minutes. I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation pro is awesome with 4K feature. It doesn’t have the capability yet so it was disappointing to find this out the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and got one. Worth it. The 4k enhancement is worth the extra money, especially with 4k capable games such as God of War.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say, it's the TOTL PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a PS4, so this is what I bought her. She pays even less attention to me than before, but that might not be a bad thing...

    I would recommend this to a friend