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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Better than the standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say I am happy to have upgraded. The first pro unit I purchased crashed and burned in the first few weeks. Multiplayer gameplay would cause the system to shut off and required a reboot. Took it back and exchanged and have been happy since. The frame rate and graphic improvements are noticeable. System runs a bit more quiet than the standard PS4 but also runs hotter than the standard. Still wish the unit came with an ultra HD bluray player. Wouldn't mind spending another $100 on this unit if it came with the 4K player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 4 out of 5 stars

    Runs fast, doesn't offer 4k BluRay playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my PS4 to a buddy and bought the PS4 Pro to replace it. Games that output to 4K ( not many out there yet ) like Final Fantasy 15 look amazing, but not signifantly different from the PS4. Games like Rocket League are smoother and render signifantly better, but the overall gameplay doesn't change. I wouldn't recommend buying unless you don't have a PS4. Also doesn't seem like a good buy unless you also own a 4K, HDR TV and have streaming services in 4K. Otherwise, wait until the next gen consoles come out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Game System of 2018? Probably

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the advent of PS5 and the next XBOX (whatever it's called), I felt it was time to get on the PS4 bandwagon. I have this connected to a 4K LG TV and I have to say the graphics are amazing. So is the sound. Clearly Sony know what they are doing. Bought Spiderman 2018 right away and have been enjoying the Uncanny Valley ever since. The game is good, the graphics are great and the game play, a bit grindy, but still all around good fun. If any of these exist in the market place after the world shut down in 2020, and you can get one cheap ($250 or less), this will probably be a good buy. But if it's still $400.00 and the PS5 is say $100.00 more, you should probably go with the PS5. TL;DR: great game system (but still not as good a PC! PCMR forever!)

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    PS 4 real!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in between a bind if I should buy the slim or the pro.. I'm glad I got the pro it's quiet and runs like crazy.. I've had s gaming session of 12 hours one day.. and it wasn't even running hot.. it got warm but not hot.. It's a awesome system and I most def. recommend it..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and has all the bells and whistles with Netflix and all that built in

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4 Pro! The graphics are amazing. Wouldn’t trade it for any other console.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great uprgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have a 4K TV. Not every game has a patch for 4K but some do.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are ok i got it cause is the new console a bit over price but is 4k so why not

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did upgrade from original PS4 to the pro. Quality of the picture is great with my 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's faster and a bit better than the old model, and a little more convenient for VR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews while trying to decide which console to get. I'm not a huge gamer and have owned a PS3 a while back. I liked that upon initial start up, you were walked through the setup which was extremely easy. The games load up fast and the picture quality is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future-proof PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a 4K tv, but I decided to get the PS4 pro because I know that in the next 6 months I will get a 4K tv. In the mean time I love how fast the pro is, and for most of the games I've played, they have updated the game for faster frames-per-second. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for online gaming but no 4K blu-ray bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console and perfect for streaming picture on games is amazing but beware this does NOT play 4K ultra hd Blu-ray Discs. If that doesn't bother you go for the PS4 if it does then stick with the XBOX One.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great upgrade at a great price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a PS4, this is the version to get. It offers 4K streaming and allows you to play many PS4 games in higher resolution. Some games offer better performance and true native 4K resolution. Last of Us offers native 4K and HDR. Many other games offer near-4K resolution with better effects. Rise of the Tomb Raider is an example. All future games will offer PS4 Pro benefits as well. The system isn't perfect as it does not offer 4K Blu Ray support. It is also bottlenecked by the weak Jaguar CPU cores found in the standard and slim PS4. With that said, for $400 you're getting a much better GPU (2.3 x more powerful), 4K streaming, and a 1TB HDD. These are all gains, with no losses over the standard PS4 with a modest price increase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Excellent graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted with courtesy when I walked in the store. I was looking for a ps4 pro, and the staff made the experience very pleasant. They helped me make the final decision to purchase the ps4 pro much easier. The ps4 pro has excellent graphics, and runs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking graphics. Would buy again for sure. Recommended to several friends.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you own a 4k tv. This well make games look sharper and also allows for full 4k capability. Improve graphics and storage with options to expand internal storage with a external drive or easily replaceable internal hd.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. This console works great for movies and for games. Very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    With the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 since day 1. Having a pro is like putting a super charger in your car, it just breaths new life to your games. So far, a pretty good handful of games support the pros enhancements. And the games that don't support it, benefit from a better frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    God of War machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a new gen PS4 for quite awhile now and could finally justify purchase. Set up is a breeze and was playing in no time flat. Currently enjoying God of War.........not only looks fantastic , but great gameplay and story. Good job Sony.

    I would recommend this to a friend