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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 12,813 reviews
  • Rated 5 out of 5 stars

    great games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this a little over a month now and it's been awesome. Just playing RD2 right now but excited about GOW and Spiderman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun, great graphics, and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how quick it was to set up, and how much fun it is. There's nothing out there close to it, as far as graphics, and different ways to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Load times are very quick compared to Xbox one. Controller is amazing and I love the speaker in the controller. Worth the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten this sooner! Going fromps3 ro this is like going from dried rotten gristle to tenderloin!. On a 4K HDR set , pic is GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything! You can play games use Netflix, YouTube! It gets a little frustrating with downloading the games but other than that it’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 meets console gamers needs if they are using a 4k panel. SSD installed and cant find one issue so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Playstation owner for many years, and if you own a 4K TV it is worth the purchase. Keep in mind it does not support 4K movie discs at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Download your favorite ps2 games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good console, mostly play MW I like to download old games from ps2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done a great job here I haven't picked up my Xbox one since I have gotten this system Sony has converted me this makes old games and new really shine

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    No 4k blu-ray is a big let down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the system to go along with my 4k tv. Where applicable the graphics are great. But being a die hard sony fan came to a bitter bump in the road when i spent almost $500 on a system that couldnt play any of my 4k movies. Sony really dropped the ball on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning on buying a video game console or you are looking to upgrade systems, then look no further. the PlayStation 4 Pro console is without equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it games looks better and even though it does not have a 4k blu ray player it up scales it top 4k makes your blu ray dvd from redbox look that more amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great but you can't watch dvd movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro and PS4 (original) owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned both the release date PS4 and the PS4 pro. My main reason for wanting the pro was the extra processing power for the PSVR. While it is not significant in certain games (Driveclub VR) you definitely can notice it in others (Batman). Along with the 1TB hard drive, I definitely think it was worth it for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS4 pro for the 4K game play. I am only playing Mafia 3 right now and it glitches all the time. I'm pretty sure it is the game and not the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online store is so convenient and easy, the process to picking up the item was excellent and fast, no complaints I always enjoy buying at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the 4k update i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had just upgraded my tv to 4k and this was the next step. everything looks very crisp and the new design of the console supports better wifi and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my PS4 Pro! Great product I would definitely recommend and I definitely would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. I bought it for Christmas. My son loves PlayStation and he is so happy for it. 100% recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent multimedia center

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my streaming services signed in and the ps4 will tile options from all of them on the main screen making it super expedient to get content flowing. I just wish Sony would crossplay with the other systems like my PC's so everyone in the house can minecraft together.

    I would recommend this to a friend