Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 12,813 reviews

  • Ps4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this system. Ps4 Pro brings new life to the Playstation. Vivid colors and smooth visuals.

    I would recommend this to a friend

  • Great console and awesome games to buy for it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 I play it all the time. The quality of the games are top notch. Sony did an amazing job with this one!

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend was ecstatic that I bought him the pro over the other edition. He no longer has to worry about deleting space and memory

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my PlayStation 4, not only for the gaming experience, but I like the fact it can also play blue ray, regular & music cd’s.

    I would recommend this to a friend

  • Just keeps getting better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I've been playing ps since the first one and as usual it's amazing. Went with the pro so I can get the best out of the 4K comparability!

    I would recommend this to a friend

  • Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted one for years after having a 360 since it came out, huge upgrade and caught up a little with the times and games

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are interested at all in 4K gaming and you have the television to support it, it's a no-brained. Love it to death. PS games have never looked so good.

    I would recommend this to a friend

  • Excellent gaming console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start up time. Only have few games so far and they are unique to PS4, but they are really fun to play. Console works perfectly

    I would recommend this to a friend

  • Great console for HDR purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pick up a Sony’s product you can’t go wrong. The ps4 pro may not be a next generation console but is just the update ps4 needed in a while.

    I would recommend this to a friend

  • EXCITNG CONSOLE!!!1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING AS STATED IN DISCRIPTION. CONSOLE IS LIKE A MINI COMPUTER WITH ALL PERKS LIKE NETFLIX ETC VERY HAPPY WITH PURCHASE1

    I would recommend this to a friend

  • Relatively easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but wish Best Buy carried more titles

    I would recommend this to a friend

  • PS4s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love? Great system - even if it’s the “old” one now. Let the bugs get worked out of the PS5s.

    I would recommend this to a friend

  • A worth buying product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an version ps4 console before I bought this one (ps4 pro), I found: not only does this one provide better visual, but also very good audio quality.

    I would recommend this to a friend

  • Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for doing awesome in school. Set up is easy, it’s a pro, but still kid friendly and love the extra features

    I would recommend this to a friend

  • Recommend to all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from my ps4 slim to the ps4 pro after 6 months of buying an LG 4k tv. Definatly worth the upgrade for visuals and smoothness

    I would recommend this to a friend

  • Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Son for Christmas. He was very pleased. It was the upgrade from the last playstation that he was wanting. He says it makes a big difference.

    I would recommend this to a friend

  • Good product made even better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 is a great product to begin with, with the addition of 4K and hdr abilities why not upgrade and watch your favorite games look even better.

    I would recommend this to a friend

  • Great for 4k or vr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a marked improvement over the original on my 4k HDR display as well as the psvr headset. Its value on a 1080p display is not nearly as high.

    I would recommend this to a friend

  • Ultimate Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the dual between Xbox and PS, hands down PS wins! The controller fits better in the hand and the game play is absolutely amazing!

    I would recommend this to a friend

  • Great love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great item definitely an item I would buy again my kids love it, the whole family loves it.

    I would recommend this to a friend
Page 386, Showing 7,701-7,720 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.