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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. BUT IF YOU HAVE THE PS4 don’t get it. It isn’t that much different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the power, 4K steaming and future possibilities. The unit redesign is great and hopefully there will be a firmware to turn on 4K disc playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A large step up from the regualar ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console works great with my 65' 4k ultra high definition flat screen. The colors are more vibrant and more detailed than ice ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation4 is great, I love it!!! Though i did miss understand the 4k uhd part. PS4 PRO can only stream 4k movies it cant play a 4k disk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise gift for my husband & definitely worth paying a little extra for pro. He absolutely loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research between Xbox1 and PS4, the deciding factor was that the PS4 allows you to share a game with someone who may not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new features, camera being one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is for my grandson. He is very pleased with the new features and plays games daily. If he's satisfied so am I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and thanks for purchasing it been good ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system with a variety of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features like playstation vue and great exclusives, must own console for anyone who likes to play the best games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been playing the VR games and are hooked on all the fun!! It looks fantastic on our big flat screen and it's been fun for our whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece needed a console and she loved it. I have the Pro as well and it doesn't disappoint. Great exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps putting their console products out and customers keep buying them because they know what to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system with tons of features. Everything you could want except a 4k Blu-ray player. Even better with Playstation Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an anniversary gift and he fell in love.. great entertainment for grownups and kids. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek new design. Upgraded operating system. Love the updates made to previous game editions available on this console! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time, as promised. Perfect condition. Best deal around! We'll be returning customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console for sony exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console to play the many great exclusive games that come out for the playstation brand such as the uncharted series and the last of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system. I have all systems available and this one is the best and the games it plays are lots of entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation for the kiddos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, This one is for the kids playroom. I will stay on the Sony platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves it! Got it because our other 4 finally died, but no complaints about it so far.....he even bought a new tv for it!!

    I would recommend this to a friend