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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 12,813 reviews
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity. Bought this as a gift for my brother on his birthday. Needless to say he was thrilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between ps4 or xbox one. Easy choice. I’m more partial to the Blu-ray and the games On the ps4 are more entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during Christmas time. We have used it for video game entertainment and blue ray dvd display. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Got a great deal at Bestbuy! The graphics and gameplay are awesome. PS4 all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an xbox owner and wanted to play the Playstation specific games. To my surprise the graphics were incredible on the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with the upgrade from my original PS4, much more quiet, games that support Pro mode look great, pairs perfectly with new 4k HDR TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in the 4k gaming in the Pro and the standard playstation are substantial. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro was great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright but it had way too much hype around the graphics been better honestly I can’t tell the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! so fun to play with friends and family and has brought a sense of entertainment durning quarantine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ps4 pro. I am playing hunter monster world now. The game is so great with ps4 pro. I would recommend to buy this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you’re just getting into consoles, but if you already have a PS4 I’d save the money , not worth the upgrade, but overall a great console. Also worth noting it performs better with the PSVR, other than that if that’s not your thing then stick with a slim or a standard model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K GAMING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is brilliant on this system. My only complaint is that it doesn’t play 4K movies. But streaming and gaming in super HD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great play station

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great play station It is working just as I wanted! I am in love with it! We play everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 pro awesome 4 games very powerful to play fun to watch videos and movies just all around fun expensive but fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought for the hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great gift to by your other half if he a gamer. It faster when downloading games and i just love it then the regular ps4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m not sure yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know. Maybe I should have bought the Xbox? . My son tells me that it over heats and then freezing up. First time I bought a play station and never heard him say any of the Xbox’s get hot. I bought a cooling station and he said it’s better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system on the market. I definitely recommend it! If your in the market for something great this is what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game System, Fantastic Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing baseball on the PS4 I'm constantly being asked if the game is live baseball game. The rechargeable remotes are great, no wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Pro is the best PS system to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing, the only the that can beat it will be the new PS5 system coming out later this year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a PS4, great gaming and fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always bought all the play station consoles since the beginning. The PS4 is really well done in style and their loading screen. The downfall though is the more enforced buy online and not able to play PS1-3 games outside of re-buying them.

    I would recommend this to a friend