Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 12,813 reviews

  • Why buy a PS4 when the PS5 is coming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my first PS4 for 3 only for PlayStation games. Spider-Man, God of Wars & Ghost of Tsushima

    I would recommend this to a friend

  • Purchase PlayStation 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would like in a future ,you can provide shipping service to Puerto Rico USA.

    I would recommend this to a friend

  • Good Game Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the PS4 Pro. I just wish it had an Ultra Bluray Disc Player when you're done playing games and want to watch a 4K HD movie.

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving my new PS4. The new features with taking a screen shot and using it as a backgrounds totally blew my mind. :)

    I would recommend this to a friend

  • Penny

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PlayStation 4 pro console is one of the greatest console to play with family and friends.

    I would recommend this to a friend

  • Excellent! Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandkids. They absolutely love it. Shipped And received just as I was told it would be.

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation! It's paid for itself in the countless hours of entertainment it's provided.

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy during the holidays. Although, the new is coming out this year 2020. I thing it was a great investment.

    I would recommend this to a friend

  • Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade for the 5G wifi connection alone. Downloads from store at a much faster speed than my og PS4. "4K" is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    CANT TELL THE DIFFRENCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I’m not too impressed with this upgraded version. I found that even thought the games such as GOW4 are great looking in HDR Mode, it puts a toll on your system to the point that it feels like it’s going to melt on you.

    No, I would not recommend this to a friend

  • Game unit for son-in-law gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my son-in-law with this console and he couldn't be happier. It offers all the newest technologies for the serious gamer

    I would recommend this to a friend

  • Sony failed with no SSD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No SSD and the Xbox equivalent out performes this in every category

    No, I would not recommend this to a friend

  • I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still new to me and I am just not used to some things on it and really enjoy my ps 3 better but I am sure as time goes by I will love it

    I would recommend this to a friend

  • I got it for my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 25 years old deaf-autistic son. So far, he's happy and plays with it every day. Even though he already has PS2, PS3 & PS4.

    I would recommend this to a friend

  • Great Gaming experience

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capability of this console to stream 4k video is amazing. The quality made the price worth while.

    I would recommend this to a friend

  • Ps4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it before The Original Delivery Date, System Is Greeeeeeat Should've Have Got Years Earlier.

    I would recommend this to a friend

  • I like it, buut....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is good. However i was a bit disappointed i am unable to play my 4K blue ray movies. I mean if I made the investment.

    I would recommend this to a friend

  • Love UHD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this UHD PS4 to compliment my new UHD TV. I also wanted more storage space on the internal hard drive.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to buy PS4 Pro for my kids. I can control the game selections by their age group. I would recommend this product.

    I would recommend this to a friend

  • Great game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this game, I spend a lot of time playing with my wife and my friends we spent long hours

    I would recommend this to a friend
Page 398, Showing 7,941-7,960 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.