Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 12,813 reviews

  • HD gaming and streaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need all in one console! Gaming! Movies! Tv! What more could I need. PlayStation is life.

    I would recommend this to a friend

  • Awesome gaming system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very satisfied with my purchase and how easy it was to do the whole transaction thru best buy app

    I would recommend this to a friend

  • Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with running HDR on my Samsung TV. After adjusting some settings on the TV it seems fine now. Kind of annoyed that the selling point of the PS4 pro is HDR content but the HDMI cable that comes with the console is not certified to transmit HDR. Overall I've been happy with the purchase.

    I would recommend this to a friend

  • PS4

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! I don’t use it much for gaming but love it for streaming all our movies and shows.

    I would recommend this to a friend

  • My PS 4

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PlayStation 4 it’s great it was a replacement It runs faster and download pretty quick

    I would recommend this to a friend

  • Love the ps4 pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 pro. Got astro a50s headphones and c40 controller. Also installed SSD . Couldn't be happier

    I would recommend this to a friend

  • Bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of power for the price. You will not find anything even close on the market right now that has the power of the PS4 pro for $400 dollars.

    I would recommend this to a friend

  • The best way to play PS4 games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster UI and loading due to sata 3 hard drive speed. Enhanced game graphics and performance even for 1080p displays. Boost mode coming soon.

    I would recommend this to a friend

  • PS4 PRO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to improve BF1 gameplay. Well done Sony. Well worth the upgrade, cannot wait for the boost mode option on the next firmware upgrade.

    I would recommend this to a friend

  • Great console

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To see the end of the PS4 makes me a bit sad, but I know the exclusives is what people pay more. People should buy it.

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great console, everything about it is great. fast, boost mode. blu ray. the only complain I have is that it doesn't have 4kplayer

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. My nephew is loving it. It also has all the movie apps. So mom and dad stream their favorite shows

    I would recommend this to a friend

  • Glad I picked it up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed it the last day before "Shelter in Place" order. Has helped me keep my sanity through the process.

    I would recommend this to a friend

  • So what

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as my original PS4 was having issues and I wanted a bigger HD. Games that support this look a lot sharper and all do seem to load a slight bit faster but other then that I can't tell a difference. I would not suggest as an upgrade but would buy if your new to PS4 or need to replace an old one.

    I would recommend this to a friend

  • Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to wait for the Xbox one X but I've been always a fan of Sony and this product didn't let me down, it looks great on my 4K TV

    I would recommend this to a friend

  • Best system

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the system to go with, mainly because of their games. You can't find certain titles on other systems.

    I would recommend this to a friend

  • Amazing upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had the PS3 for quite some time now and the PS4 pro was quite a surprise as far as the realistic clearer effects.

    I would recommend this to a friend

  • SONY PLAYSTATION 4 PRO BLACK 1 TB CONSOLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY PLAYSTATION 4 PRO BLACK 1 TB CONSOLE IS THE SECOND BEST GAMING CONSOLE RIGHT NOW

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love PS4 pro grew up on X box now I’m fully converted to Sony thanks

    I would recommend this to a friend

  • Ps4

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Totally recommend it. was worth purchasing throughout the pandemic to keep us entertained.

    I would recommend this to a friend
Page 399, Showing 7,961-7,980 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.