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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 12,813 reviews
  • Rated 5 out of 5 stars

    Amazing graphics and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the PS4 pro to anyone who wants to start off with the bigger hard drive and faster loading times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids LOVE it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this game console! My one son loves the fact that you can play MLB on it as he couldn't with the Xbox. Games are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Playstation Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived fast and in a sealed safe box. brand new as written - neatly organized inside the box - this is the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the old 500gb/1080p ps4 to this one and let me tell you - it’s a big difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then my previous ps4, faster connection speeds. No more lagging and a lot more hard drive space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love PS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the older model shut off on me, it was time to upgrade. So far so good. I really like the slim console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding to my collection of gaming systems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to all the gaming systems I use, this way I can play online games with my PS4 using friends also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 = Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've moved from a PS3 to a PS4 and will never go back! Love it especially with the VR system. I'd rather play this than work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much and Best Buy was the o it place that had it avaiduring this covid madness !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had a playstation since the PS2. Mainly got for the final fantasy 7 remake. Was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy lady

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got this ! Not sure what happened to make it available but thanks Best Buy ! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see any negative side of this console. everything is considered and manufactured in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my switch or my Xbox one. I’m finally back into gaming. Also bought the VR which I love. It’s awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Streaming Videos & Games, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased more for the fact that the Video Streaming companies eventually stop supporting dual roll DVD players. I am still getting updates on my PS3 and had to junk 2 DVD players. I am surprised it does not play 4K discs, but that keeps costs down when buying media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all use this system. It gets used at least once a day for an hour or so. Still going strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves the gaming system. Very fun and exciting for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with this !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Sony has always created good overall products. Cant wait till next gen version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the GUI better than the competitor..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much more intuitive when it comes to navigating on the main screen. Games seem to load quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for everything we do. We bit only play games on it but we play Blu-ray movies & stream PSVue (tv) on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K gaming !! yay!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded to pro version for the upgraded components of the CPU and GPU! i feel it is worth the extra 100$ for better parts inside!!

    I would recommend this to a friend