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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as a birthday present for my son, it's works fine. Video games have come a long way in 10 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vivid Gaming at Higher Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over the Holidays. This gaming console provides crisp resolution for games such as Battlefield 1. Other games allow the use of HDR technology if you have a 4k HDR compatible television. However, the console is very bulky and heats up considerably due to the larger power consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 is one of the nicest systems out there. I am more of an Xbox one fan but ps4 has some great exclusives coming out this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it always been an Xbox user. But this system so far seems superior and has way better exclusive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son present

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with this game console Especially with this virus he is at home just happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new image features, works good with 4k TVs. Good for a new console but not as an upgrade from previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics quality is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in between getting the PS4 Pro and the PS4, I'm so glad I went with the Pro, with a large 4k tv, it makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Pro only because of 4K capability. I do have a 4K tv. Games look great even though there aren't any native 4K games right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience and good game, but I wish that I get offer for trading once the PlayStation Thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every sense of the word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PS4 Pro. I like it better than my Xbox 1. The engine seems to be a lot smoother. Really happy I finally purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my PS4 since launch back in 2013 and knew I had to have the Pro when I saw it announced. It's an awesome upgrade and would be an even better purchase for someone who has never owned a PS4. The 4K resolution looks awesome. But unfortunately my HDR on my tv and ps aren't playing nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics display, color really comes through. Paired with my new Sony Soundbar and Sony 4K TV it is the best set up ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my PlayStation it's been a long time since I had a gaming system I think the technology has really out done itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about getting the pro but it is well worth the price. Games look great and run smoother than on the slim model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good good quality and very very good good qua

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good good quality and very very good good quality and very very good good quality and very very good good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL Games look better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those enhanced with Pro support look fantastic, but the system upscales 1080p games and Blu Rays to look even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an upgrade from a PS3 to a PS4 the advice given by Best Buy associate answered all my concerns..great service and pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Playstation Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your serious about gaming then you need the PlayStation Pro. Top graphics performance available (as of 5/19/17) on a home console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for watching about anything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Csn download some of the tv show app and great online gaming. Also the best controllers that last for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still had a PS3 and it had sparks coming out of the disc area. It was time to upgrade and it works great!

    I would recommend this to a friend