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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 12,813 reviews
  • Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year old son who had a Xbox 360. His friends each have a PS 4. They now play online together. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original PS4 finally gave out so Upgraded to a PRO and it hold up to the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my first gaming system in over 15 years, it works great, should have done this years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still The Best Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, but was a little shocked that it does NOT play 4k Blu-rays disks. Still a great gaming console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system for me and my grandson great way to spend cold winter day together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Can watch dvd as well as play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as well as my family have enjoyed the PlayStation so much. It is easy to work with and visuals are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for gaming, only lacks native 4k which I use for movie watching but have an x for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from PS3. The pro model offered the optical audio out port which is useful for connecting wireless gaming headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no issues so far. I sometimes play continuously for 15 hours. It looks reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to kill time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this while in quarantine so that I don’t go crazy and most nights I’m playing for hours!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro was great while it worked. Mine kept screwing up and Geek squad helped tremendously with trying to help repair/replace it. I know a bad one comes out every now and then. It just happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system. Definitely great for people that t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system in all. I love taking it with me on deployment and playing some games on my free time to relieve some stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons enjoy playing their favorite online games using their PS4. The headset did not last long though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and now even better with the solid state 2TB HDD. No moving parts now and is lightning fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats any system out there with exclusives. Don't regret it, even if you have an XBOX ONE X, it doesnt compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy when they released this console. I love the system storage on device, more than enough space for my numerous games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is a great gaming system. You can use it to watch streaming services as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Sony Never disappoints. I was holding out for for a few specific games and I’m glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these for my 4K TV. Video output is great and the games are great for PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 i play it everyday and i watch my rented blu ray movies on it couldn’t ask for a better consloe

    I would recommend this to a friend