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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 12,813 reviews
  • Rated 5 out of 5 stars

    Love my PS4 pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original one. Which was giving me problems. So got this to enhance my gaming experience. It's been great so far (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a necessary console if you have the original ps4, but if you have a 4k tv and you want a ps4 this one is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't notice much of a difference at first but with new titles its more noticeable playing on 1st gen ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HDR issues with LG UHD TV. 65UH8500

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet sure if it's a fault in the Playstation's hardware or software. The screen flickers to snow for several milliseconds and then to black screen for several seconds. After a few of these, the input becomes lost completely. I restart the TV to re- establish input connection. Then the process starts all over again. I'm sending the system in for warranty to make sure. I will update this after I recieved my unit back and test it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage bit gets used up qyickly. The picture upscaling is amazing. Make sure you but an external hard drive for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great console to play with a lot of storage space to store PS4 games to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for gamers amazing graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant go wrong with the ps4. you can play classic games to the most recent plus blue ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a beast, the 4k resolution on any TV makes it live like a movie theater, it takes any game to another level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was so impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I purchased Sony Playstation Pro 4 at Bestbuy and I am really satisfied the service provided by bestbuy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine.. It's a Playstation.. I just bought it to play the exclusives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a great gaming experience had lots of help and a great experience at Best Buy while purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the god of consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system for games and with the 4K capabilities its great for a home theater too. overall a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need for the few games I play I love the on line games and compition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Grandson loves his PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing wrong with this console is, it don’t hook up WiFi with 5g! This is the 2nd console we bought and they both didn’t hook up with the 5g WiFi so we really aren’t getting the true 4 k advantage! Other than that my Grandson loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 20 yr old son loves this. Works great for DVDs. Upgrade from xbox 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like The PS4, nice system. I would recommend it, I got it kill time during the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love xbox more lol but its a good product to buy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console, for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in and knew exactly what I wanted. The friendly agent assisted me to the best of her ability and was curtious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife husband !! Really easy to use and Best Buy made a really fast delivery!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT to Entertain Nephew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go into our system network to play on a 85 inch T.V. Great to keep kids entertained.

    I would recommend this to a friend