Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 12,813 reviews

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a while to get a playstation. Not sure yet if i made a mistake buying the pro...but i love it so far

    I would recommend this to a friend

  • Games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandkids gift. She is so happy with it and my shopping experience was great.

    I would recommend this to a friend

  • Good game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great video game and I love it and I can’t wait to go home and play it with friends and family

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us out they came on the right day that was supposed to thank you David

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a new ps4 go for the pro. boost mode is worth it and runs a lot cooler and quiet then my 1st gen ps4.

    I would recommend this to a friend

  • The best !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always PlayStation is totally “Awesome”! I have been with Sony since the first Playsystiin came out.

    I would recommend this to a friend

  • No glitches

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the game it was a gift and very worth the money. Caught a great sale during the days of play.

    I would recommend this to a friend

  • Good Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console for games. exclusive luxury and now with a 4k image quality. a very recommended purchase.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to work great, but, it ended up powering off and now I don’t use it

    I would recommend this to a friend

  • So far so good, more games would= 5stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick, looks great, just needs more games that harness the power of the upgraded hardware. The HDMI cable it comes with is 4k HDR TV compatible so you don't have to buy a monster cable along with the Pro.

    I would recommend this to a friend

  • Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept waiting to upgrade from my PS3 and this is exactly what I was waiting for!!

    I would recommend this to a friend

  • Solid

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games and has solid picture. Does HDR which makes everything look cooler

    I would recommend this to a friend

  • Love the gaming quality and graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system does everything I need and more... Only disappointment is that it doesn't play 4k dvd blu-rays

    I would recommend this to a friend

  • Sony PlayStation 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys the Sony PlayStation 4 Pro Console! Great gift for him!

    I would recommend this to a friend

  • Great gaming system for me & im 43!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation never let my kids down & now I see why, it’s just an overall great console!!!

    I would recommend this to a friend

  • Great for quarantine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Versatile and a great opportunity to wear VR goggles instead of a mask.

    I would recommend this to a friend

  • Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro system is our second PS4 and is greatly improved. No issues with WiFi connectivity we were having before.

    I would recommend this to a friend

  • Kids love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need another play station so both kids vihkd have one and not fight over play time. So far so good!

    I would recommend this to a friend

  • Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent working condition since opening out the box and connecting.

    I would recommend this to a friend

  • Exallent system way better than xbox one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system it is always fun to come home from work and be able to do everything on the ps4

    I would recommend this to a friend
Page 424, Showing 8,461-8,480 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.