Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 12,813 reviews

  • Great System!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Enjoying the games. Already own 2 and 3. Controller is great.

    I would recommend this to a friend

  • GREAT PRODUCT!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can NEVER go wrong with a PS4! Just best out there! Multi function for use!

    I would recommend this to a friend

  • Amazing!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing definition and playability! Wonderful to have a really good time enjoining a great game!

    I would recommend this to a friend

  • Good system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade to the orginal PS4. It has 4k graphics in some games and a large hard drive. Highly recommended!

    I would recommend this to a friend

  • Holiday Game Tournaments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed playing on the PlayStation 4 Pro with my family during the holidays. It created a time for us to bond.

    I would recommend this to a friend

  • PS4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out there. A little more in cost than xbox, but works great with my Sony 4k TV to upscale video together.

    I would recommend this to a friend

  • PlayStation 4 Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 4 Pro Console is a perfect fit for our space. We really like the simple contemporary style.

    I would recommend this to a friend

  • Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Sony Playstation fan. Finally got up to buy this very nice piece of equipment.

    I would recommend this to a friend

  • Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS4 pro! Wish it had the same specs as xbox1x but it was the best console when i purchased it.

    I would recommend this to a friend

  • Having Fun!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Formally a PC gamer, but got tired of being stuck sitting at a computer and this has worked out great!

    I would recommend this to a friend

  • The Best console ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery. It is the only website of all that had the console available.

    I would recommend this to a friend

  • I like the playstation 4 alot for its quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would have had a better deal for the ps4 pro since they just reduced the ps4 slim to $250 with a bundle .

    I would recommend this to a friend

  • Great System Except for...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system except for its lack of backwards compatibility. Granted, many systems don't, but there are so many classic older games out there that it would be nice to be able to play them all on the same console. I personally would pay a bit more for that option.

    I would recommend this to a friend

  • Fastest consoled ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great games, easy to access PSN, look forward to play with VR (it has been hard to find one at Best Buy stores!)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all ages great price cheaper than other stores. Play this about twice a day works fine.

    I would recommend this to a friend

  • Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps4 pro loads quick plays great and the 4K streaming is nice on the big screen

    I would recommend this to a friend

  • Upgraded system hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Sony guy since 8 years old when the first PlayStation came out thanks to my dad getting me into gaming.

    I would recommend this to a friend

  • Price was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase for my daughter price was great picked it up just in time for Christmas

    I would recommend this to a friend

  • No Complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming system after about 15 years of not having one. Does the job.

    I would recommend this to a friend

  • The PS4 is a awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4! What a great gaming system and I'd recommend it for the whole family!

    I would recommend this to a friend
Page 429, Showing 8,561-8,580 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.