Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 12,813 reviews

  • Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, been want to buy PlayStation for the longest, great money spend

    I would recommend this to a friend

  • My PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my PS4 to buy this PS4 Pro all for my VR experience! NO REGRETS!!! Just need dramamine once in a whiles....lol

    I would recommend this to a friend

  • Good switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have an xbox1 but i switched out to play with my bf, haven't regretted the change since then.

    I would recommend this to a friend

  • Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and completely satisfied with purchase at the moment, no complaints.

    I would recommend this to a friend

  • Great game console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works perfectly, easy to connect to internet and TV set. but is better if you have a 4K HDR capable TV.

    I would recommend this to a friend

  • Excellent System for Home entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitly getting my dollars worth. Great games and the online is top notch for a consol system.

    I would recommend this to a friend

  • PS4 PRO is #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it does not take up a lot of space. If you want optical audio output you have to buy this one.

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend a lot of time on this Playstation! I was not a huge gamer, but this has made me into one!

    I would recommend this to a friend

  • Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a lot better than a regular PS4, no. If you don't already have one, it's worth getting in a combo or on sale.

    I would recommend this to a friend

  • Awesome Ps4 Pro loved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console looks brutal and the deal in the super brutal store I recommend 100 percent

    I would recommend this to a friend

  • Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at affordable price and most of all 0% interest for card members which is a great deal

    I would recommend this to a friend

  • Great if your 1st ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome if it's your first ps4 it's not worth the upgrade if U already have one tho until more support and 4K games

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro makes the games look great and crisper in 4k. If you dont have a 4k tv though its probably not for you.

    I would recommend this to a friend

  • Best ps4 ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better then the original ps4 no lag and fast boot up speeds

    I would recommend this to a friend

  • Been great so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids , they are loving it ! Have not owned a game system in years.

    I would recommend this to a friend

  • good upgrade over regular ps4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent 4k quality. if you have a 4k tv this is a must buy

    I would recommend this to a friend

  • Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming is great and the design is slick. Am really looking forward to diving in to the 4k aspect of the system.

    I would recommend this to a friend

  • Great gift and excellent game system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved game system proud mom exactly what my son wanted and i bought the virtual VR

    I would recommend this to a friend

  • My kid love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get this for our family it’s a good stuff that we have to get it

    I would recommend this to a friend

  • Playstation 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it we play all the time day and night My baby love playing it to

    I would recommend this to a friend
Page 436, Showing 8,701-8,720 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.