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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 12,813 reviews
  • Rated 4 out of 5 stars

    A great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every playstation going back to the ps1. I still have a fatboy ps3 and a first gen ps4. Some of the newer games running poorly on the regular ps4 so it was time for the pro. Games run smoother and look great in 4k hdr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome os system and game play. Only issue is the lack of 4k games currently but i am sure they are in the works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for adults and children. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line in PlayStation consoles so far. This was definitely worth the purchase and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 best console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since were in quarantine I had to go buy a console to keep myself entertained lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is beyond thrilled with the system, having lots of fun playing since receiving it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ATX GAMER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 2018 Christmas gift for my son and he is very happy with this game system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this PlayStation. He uses for gaming and we use for streaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the game cause it came wit a new controller an a lot of space to download all the games I want without having to delete any of them an it doesn’t over heat

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the ps4 pro is a good system. Also so so far I have not experienced terrible issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review it because havent. Opened it will. Give one when i open it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it’s the best console to date and I would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the system seems great. I don’t have WiFi which sucks cuz you can’t play any games that have online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must-have if you have a latest 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have a 4K HDR TV but beware that PSVR actually do not pass thru 4K HDR if you are also planning to get a PSVR. Also, running it at 4K 4:4:4 HDR is tricky. I cannot pass it through my AV receiver which is supposed to pass-thru 4K 4:4:4 signals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are enjoying . I have no idea about this Devices .. there is some automatic turn off issues in this but my daughter knows better . End of the day my kids enjoy . I want my kids happiness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made all year. The upgrades they made from the previous model are amazing. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Not much difference in regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro works fine but if you already have a PS4 the only reason to buy a pro is for streaming 4K..... it does everything the regular PS4 does but really only adds streaming 4K capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage for moderate users

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Storage is good for me. I only play 2k21 and GTA though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game station

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! My siblings spend hours playing. Got to buy more games for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Console all good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a simple transaction, we went in took it off the shelf, took it to the register.

    I would recommend this to a friend