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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 12,813 reviews
  • Rated 5 out of 5 stars

    Worth the switch from Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an XBOX fan since it conception, but I am very happy that I switch platforms. 4K gaming is the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a great gaming console get the pro!! Unbelievable how realsytic games look now a days!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a birthday present and she absolutely loves it and her new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my daughter. She loves it! Easy order and easy pick-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my friend. The PS4 exclusives make it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS4 slim. Switched to a pro after 6 months becuase the slim has no optical output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I expected however I do question on why they didn't include the 4k Blu ray drive. Anyway great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a family member and he loved it! Plays it at much as he can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 is a great gaming console, i really love the HDR and how great of a resolution it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to truly get everything out of the pro is to have a good 4ktv. Maybe one of the SUHD tvs by samsun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only owned the ps2 before this. The system was easy to set up and smooth. Has frequent updates. Game selection is pretty good compared to Xbox. Definitely hate having to pay for a subscription to play though, they should make it free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from ps4 i bought my son 3 years ago. Perfect for blue ray movies as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace our old ps4 and like it so far haven't used it much. Kinda upset that it won't play 4k movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter not only plays games, she also watches Netflix with it and more, great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent time for delivery and good quality and box condition perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful system overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive though. Especially since the news about ps5's release this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Playstation 4 Pro for my fiancé for Christmas. He loves it and bought the VR googles to use with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and the effects are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast online pick up. My teenage boys love it to play GTA and fortnite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not impressive transition from ps3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long setup. One of my major uses is the media player and is no where near as good usability as ps3. Have Sony TV with HDR so is investment for future and video is great. Bad news on compatibility with ps3. Very noticeable increase in graphics power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS4 for the games I cant play on Xbox. Beautiful, smooth images, high quality unit!

    I would recommend this to a friend