Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 12,813 reviews

  • PlayStation Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a graduation gift for my son. He had his last one for 5 years!!

    I would recommend this to a friend

  • Ps4 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love great system. Does everything and then some.

    I would recommend this to a friend

  • Kids love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids had a Xbox system before moving to Playstation. They prefer the Playstation.

    I would recommend this to a friend

  • Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist time ps4 user and everything was a breeze! From unboxing to set up.

    I would recommend this to a friend

  • Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave the PS4 pro 5 stars but they didn't include a 4K media player. I love the up scale they PS4 pro provides along with my 4K HDR T.V. Do I regret my purchase? NO! Plus the console comes with a 1tb hard drive.

    I would recommend this to a friend

  • A must have if you own a 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is a lot sharper and crisp. Did not work with LG 50uh5500, would only see 1080p. I put my psvr in line and my tv now sees 4K signal from the PS4 pro. Other than that issue this beast is totally worth every penny.

    I would recommend this to a friend

  • Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PlayStation 4 and I am very pleased. Its an amazing machine for the price

    I would recommend this to a friend

  • Excellent ps4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, EXCELLENT CUSTOMER SERVICE FAST AND FRIENDLY

    I would recommend this to a friend

  • Excellent job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest Black Friday gift I ever got God bless

    I would recommend this to a friend

  • great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this it was the better version pro and my daughter just love it!

    I would recommend this to a friend

  • Excellent gaming console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the PlayStation 4 Pro has exceeded our expectations. Great product.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play this system everyday since I purchased it best thing since slice bread

    I would recommend this to a friend

  • Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ps4 pro Easy to purchase through my Best Buy card.

    I would recommend this to a friend

  • Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and nephew, and they love the system, so I am very happy about it.

    I would recommend this to a friend

  • Great for gaming and streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console that doubles as our TV streaming device with Playstation Vue

    I would recommend this to a friend

  • Love my ps

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eat sleep think dream love playstion . Better get you one

    I would recommend this to a friend

  • Great for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to play video games, you can't go wrong with this.

    I would recommend this to a friend

  • The grandchildren are enjoying the unit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is providing hours of entertainment. Easy to use.

    I would recommend this to a friend

  • Good console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game no problems at all boyfriend loves his game

    I would recommend this to a friend

  • Ps4 the best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still lacks memory to store games, lots of fun, need better games tho

    I would recommend this to a friend
Page 489, Showing 9,761-9,780 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.