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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 12,813 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is definatly better than the orginal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome so much better quality than the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro is absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 4K TV and paired it up with this beast makes the game look graphically stunning. The new feature of the PS4 Pro is to boost the frame rate of the older PS4 games so your old games will run faster on this one. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system and looks great with the 4K, worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big differance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge differance on 4K tv. Better graphics and faster play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good , quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the system better because it has the larger memory.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good at what it does and that's beautiful 4k gaming.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System looks good. Upscaled to 4k and has 1tb hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best Sony 4K Console Experience !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the original ps4..the PRO console is consistent, lag free, and never has any hiccups! Very brilliant colors and a true 4k feel in the gaming world. New controller feels great. Great investment for Playstaition fans.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, highly recommended and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the system. Would definitely recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs faster via the pro. After using the PS4 for things like movies and games everything runs faster. The picture is great my tv is also hdr quality so the pro certainly helps give a better pic. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K resolution is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically bought the PS4 Pro to go with my 75” 4K TV and it doesn’t disappoint. The resolution of the 4K capable games is awesome and great to play on the big screen!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, 4k gaming, brand new game console, love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 pro plays and look great games are smoother playing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I’ve gotten what I’ve paid for with the PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new playstation 4! Give us a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since launch day of the first PS4 I held back on purchasing it, not because I am an Xbox fan, but at the time there were not that many exclusives for the PS4 that truly captured my attention; the exclusives at the time were not 'Console sellers'. I waited until something came around or enough Japanese tittles piled up that interested me to purchase the PS4. The years went by and the time for the PS4 Pro was suddenly upon us. Like before, I did not purchase it right away. Horizon Zero Dawn was the game that made me want to purchase this console and the upcoming title of 'Days Gone'. Initial Pros: - Graphics are slightly better than expected, but are not 'game changers' by any means. - Looks sleek compared to my bulk Xbox One (Day One Edition) - Smooth gameplay if you opt for performance and not graphics in the game's menu Initial Cons: - Battery life on the controller is rather short, I get approximately 4 - 6 hours max of gameplay out of one full charge. I hear that is about average, but I get at least twice that much on my Xbox One controller. - In game audio stutter. I don't know if this is just my controller, but no matter what headset I use, I cannot get rid of this in game audio stutter. It does not happen all the time, but it does happen enough to be annoying; also, when this happens, the controller seems to slightly loose connectivity with the PS4 Pro cause a slight lag in the response of button input. Overall I am pleased with y purchase and do not regret it. I will be going into Best Buy to see if they can do anything concerning my controller.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Pictures for 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console great clear pictures Excellent gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Games and Media Consumption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with my PS4 Pro. I've been using Xbox's exclusively for years now and just decided to try out PS again. My PS4 Pro is more reliable and easier to use than my Xbox One. I use it mostly for Video playback; Plex, Netflix, and YouTube. I really like their way of using Spotify to play your own music during games, much better than the 'snap' thing the Xbox does. One comment about the PS4 Pro. Not all 4K TV's are going to just work. Something to do with the way the TV and PS4 communicate with each other over the HDMI cable to determine resolution. Make sure you check reviews of your TV being used with a PS4 Pro before purchasing. I am very happy with my PS4 Pro and have already recommended it to quite a bit of my friends. My GF loves it too.

    I would recommend this to a friend