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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics on the pro so much better thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality better sistem. The ps4 por good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent game for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is awesome for all ages and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works beautifully and my games look amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice upgrade from ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a 4K TV, so i exchange my old ps4 with the new ps4 pro. The change is not amazing, but the machine is faster (loading times) and if you change to a SSD drive, better yet. Graphics in a 4K Tv just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS4 Pro rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave in and bought the PS4. Really, just to play Red Dead 2 but I have tried several other games and now The Show 18. Amazing graphics power and smooth operation. Very versatile platform.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best 4K console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a PlayStation user, so I knew I would like this one: 1TB memory and great graphics). To have a better experience, make sure you use a 4K TV (even though it still looks pretty neat on a HD TV).

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Bought at launch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little laggy at times, even offline and on low demanding games. Love the large storage, as I download most games I purchase. I've never owned a PlayStation before this, so I have no apples to apples comparison. I'm thinking about increasing my internet speeds from 30 MBPS to correct the issue. But I have read other reviews that have solutions to lag problems, but it seems like updates have fixed a lot of that already....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    E3 sale got me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to get a second console and between the Switch and PS4 Pro, it will be the sales that get me. E3 sale was good timing but Nintendo did not budge so I went with the Pro. I also have an Xbox X so I have been comparing simple 4k streaming and honestly the performance fabd visuals from the X is much better. Not a little but much. I really want to get a same game to compare now like Red Dead 2 or Anthem to do gaming performance but as of right now, it's the X. It doesn't change the fact I am happy my kids get to play other exclusives now, they are tearing up God of War and Spiderman. The controller is pretty nice the lights and speaker is a cool addition.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No words... just the best ps..exelent grafics.. i loved

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great playing. Loved it. Great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphic with 4K tv. My sons love it! Thumb up!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Nice mid cycle upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is a excellent console. If you have a 4k tv it's a must own. Graphics get a nice boost, and the UI is much quicker. Games load up quick. Fan runs pretty loud but otherwise it works great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my grandson and he says it is faster and much, much better. I would encourage you to purchase the Pro over the basic PS4. We had a lot of software upgrades and issues with the standard PS4 console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Game System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system for my 6 year old son for Christmas. The processor is fast and the graphics are great. We love to play. Also the system has a great blu ray and also plays very in depth 3D blu rays also.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade from regular ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and decreased load times have me smiling

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this, have been non stop using it every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 pro. The quality of picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console 4k !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First world problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought this system i already had the non 4k system 500gb. Great system and i loved it. I am a very loyal Playstation fan. Bought this one second hand and never had a problem with it. But i always had this feeling of “What if?”. I had the 4k screen. Sony 55XBR900C. Also love this tv. Best tv ever and would recommend it to anyone and everyone. But i digress. I kept thinking about how good some of my games looked. Gran Turismo Sport, GTAV mostly. BUt then i thought that they could look better. AND THEY DID! Definitley worth what i paid. Especially since i got it on black friday for $50 off. So yea its definitely worth the extra money. Plus the 1TB drive didnt fill up faster than my flooding basement.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Outstanding graphics. Awesome games.

    I would recommend this to a friend