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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade from regular ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and decreased load times have me smiling

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this, have been non stop using it every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 pro. The quality of picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console 4k !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Outstanding graphics. Awesome games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, Great graphics. Very powerful, Love it!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it play 4K movies and I can play games to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing gaming experience console.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first personal console ever. Although I purchased this in early 2019, I’m still using it. It never disappoint me in delivering high graphic content. I have been PC gamer all my life until i got this. I wanted to experience console and play station exclusively games and hence i made the switch. I’m not going to upgrade and buy ps5 anytime soon when you already have great machine. Additionally the play station plus membership is awesome. You pay $50-60 for a year (depending on holiday season if you get discounts) and get awesome 2-3 games for free every month for a year.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Playstation yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 has everything a gaming console could have..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K graphics are great. Online play is fun and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got system for my 4k tv looks great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Couldn't be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster processing speeds and 4k graphics...yes please

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ps4 pro it is supper fast and great 4K video

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    The most powerful console ever created!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not much bigger than the normal ps4 but it packs a punch way above its price class. Id suggest this console to any gamer that's serious about gaming and looking to purchase a 4k tv. As that where this really shines!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Greatest console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Glad I upgraded to 4K. Great gift

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    HDR vs 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your TV supports true HDR and not just 4K. Otherwise, it's almost pointless to get the pro. If you have a real 4K then this is perfect. It's good to see consoles somewhat closing the huge gap between PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Playstation - worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unit. Great graphics. Well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a PS4 but want to get the most out of your games then it's worth the upgrade. Even if you don't have a 4K T.V. That's what I bought the system for. I play on a 1080p monitor and the added benefits are worth it to me. Even if I had a 4K set I would probably still choose the 1080p route just because games are smooth and sharper looking, not to mention more stable. When I do decide to upgrade to a better monitor I'll be able to take full advantage of the system and hopefully by that time developers will understand how to use the power of the system more. But with that said, I'm not taking full advantage of the system and I still love it. It's a more powerful version of the system we all know and love. Why not upgrade? Thanks for reading!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade from original ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it goes perfect with my sony 55900e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to buy by Best Buy and very good delivered

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall this is a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is quite powerful. Load times are much faster compared to original ps4. Make sure you do have a tv that is compatible with 4k/hdcp/hdr for full effect. Also note that the hdr feature is not a system based feature, the game itself dictates whether or not the system will broadcast 4k. The only complaint is that if I switch between hdmi ports while the ps4 pro is still on, then go back to the ps4 pro I experience a static screen. From the research I have done this is due to hdcp broadcasting through the hdmi. Make sure to use the supplied hdmi cable. Note this does not occurs while playing the pro. Only if inputs are switched. Overall this is a great console

    I would recommend this to a friend