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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system. Sony has the best graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Sony has the best game and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of pic is great and download speed is fast

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great when paired with a 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4k tv's only need apply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade on graphics with 4k and HDR options offered on new games, make games look real pretty. If you don't have a 4K tv, I wouldn't buy it, doesn't do enough to warrant an upgrade unless this is your first PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the regular version. Much faster!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy playing games in 4K, it’s great....

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beautiful system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics, fast system, smooth operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. 1tb memory makes it easier to download games unto the system. Higher frame rate makes any game alot smoother and minimizes glitches. If you have a little extra money to enjoy better gaming, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you getting new PS4 or want some extra space and the upgraded graphics for a 4K TV, go for it. The only downside is that I wish it did bluray. But of course physical discs are on the way out so not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was extremely happy with our regular PS4 but after we upgraded we was surprised when it exceeded our expectations in graphics and speed. Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great PS 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 4 Pro Console is an excellent gaming console. It has been played almost every day with no glitches and great performance. Great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience. Easy to use for all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love it! The graphics are great! It’s ok.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great graphics. Great speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen loves everything about this system. He had regular PS4 and I decided to go up to Pro. He loves the greater graphic and speed. Would recommend to gamers this system.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second PS4. Hooked this up the Sony 4k TV I got with this and I have not been dissappointed. I have yet to try a game out on this, but I did watch some movies on it. The 4k upscaling is superb. All that is left is wait for a game I really want to play to try this baby out. I do, however, wish it was as quiet as the Xbox One is while running disc. I can hear the fans in the thing go just like my other PS4. Nevertheless I would still recommend this console to anyone looking buy one. I am neither a fanboy either Microsoft or Sony. I prefer the PS4 over my XBone due to me having less issues with it. Something is always up with Microsoft and there appears to always be an update of some sort that seems to cause more problems than solve.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Excellent Gaming Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console provides the best gaming experience available other than high end pc's. The controller has taken some getting used to compared to the PS3 controller. It is a little different with the inclusion of the touchpad button combo but the controller is comfortable in my moderate sized hands. The user interface is a little less streamlined than the PS3 however it is still very useable. Netflix, twitch, and YouTube are enjoyable experiences on the PS4 Pro. Plays standard blurays and DVDs with high visual fidelity. It is also extremely quiet. Overall I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    The best console available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great first introduction to the vibrant Playstation Universe. At a time when new games are frequently being introduced on this console exclusively. The performance boost and 4K upgrade with HDR is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console made even better with 4K graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, noticeable upgrade from the basic ps4. Definitely worth the upgrade if you have a 4K television. Otherwise not necessary if you don’t have a 4K television. Also, lightning fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pretty good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last decade I’ve only owned Xboxes. No particular reason, it was just what my friends had so I never thought to much about it. However, I became very interested in playing a few exclusives, particularly The Last of us 1 and 2. Although the 4K features aren’t as great in this console, the games, the controller and the accessories are much better than I expected. Games looked great in 4K and it sounded great on my surround sound set up as well. I also feel like it’s less glitchy than Xbox. I’m definitely going to buy the PlayStation 5. I didn’t realize what I was missing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are tremendous, the colors and animation come out clean and fresh, as if it were being played on a 4K TV, which I don’t have. Easy to install and a blast to enjoy.

    I would recommend this to a friend