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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra storage in the system. Paired it up with my 4K TV and the clarity is AMAZING!!! Super easy to set up. Highly recommend top anyone who loves PS4 Consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the buy for me. My PS4 quit working and I decided to buy the upgraded version. It has a very crisp picture (I don't have a 4K television) and it's notably faster than the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade from original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 500gb version previously so the extra memory is nice, but we all know that the 4K is the reason this is a must have! Soon to be released games like Gran Turismo will be stunning!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 4 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go with my new 4K TV. The quality is slightly better than the regular PS4 in my opinion. The games I have been playing however were not made with the 4K and the PS4 pro is upscaling it. I am not sure it is worth to spend the extra until more games will use the 4k. Other than that the system is running great and seems quicker then the previous model as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Only upgrade if you have 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a slim hoping it would be faster (loading). If it is, it’s not noticeable. I don’t have 4K yet but my PS4 will be ready when I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much 4K content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, Netflix is your biggest source of 4K on this console. Other streaming services offer very little to no 4K content on the Pro. Forget about movies too. There are no online providers, like Vudu, that sell 4K on the Pro, and the Pro does NOT have a 4K disc reader. Now, I did not buy it for the movies, as I bought it for the games. The Pro enabled games are gorgeous and make it a 4 star purchase if you already have a 4K t.v. If you don't have a 4K t.v., save your money. The current lack of 4K content keeps me from giving the 5th star.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New console to me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played games years ago. Graphics and storage of online purchased games is a plus. No more carrying multiple discs just download a game and play.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Faster and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried more than five consoles in the last two years including Xbox and Ps f and now this one is the fastest The graphics are better. If you have a good TV you'll see a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro = Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is an excellent console. I know it's not as powerful as the Xbox One X, but let's be real, it has a way better software library. I highly recommend the pro if you have a PSVR as it cleans up the visuals quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    ps4 pro not for the faint of heart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k capable, faster processor, larger hd,smoother game play, if you are looking to buy your 1st ps4 go for the pro it has all the bells n whistles, excellent console, especially with psvr

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Xbox person. Once I started playing the PlayStation pro I was sold! It’s picture quality is great, speed of the machine is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS4 Pro = Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS4 Pro!! It runs so smooth, quiet, and games look amazing!! I can't believe how much faster it runs games and movies :) for sure the best console Sony has made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't cry about the 4K! This is a gamer console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro is a beast! I didn't buy this machine to watch movies and could care less. I have owned all the PS consoles and don't watch movies on them anyway. The gaming is incredible though! What a difference from the PS4. I ripped through a bunch of games just to see the difference. AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is much faster then the older PlayStation. The graphics are great. You cannot go wrong buying this PlayStation consul. I would recommend it to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    PS4 great, Pro meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review isn't for the PS4, rather the PS4 Pro. I've had a PS4 for a couple years now and absolutely love it. After the bumpy, and clunky PS3 I didn't expect Sony to come back with a system that rivaled the PS2 in terms of sheer appeal to both gamers and developers alike, but they did. Anyway, I traded in my PS4 for the Pro as I just can't help myself always wanting the newest tech toy. I will likely do the same with my Xbox One for the Scorpio next year. The performance of the Pro doesn't feel much different than the base model. To be fair, I've read the differences vary from game to game so it's probably that I haven't played a game yet that has drastic changes. What I have noticed is that it picks up my wireless signal much stronger than the base model and somehow it picks up a faster speed... This helps a lot for remote play. The design is very similar to the base model so it's not different enough to say I like it any more or less. I wish there were color options for the system like the Xbox One. Overall, the PS4 is a fantastic system. Unless you have money to burn and/or are obsessed with having the newest gaming tech then upgrading may leave you disappointed. If you are just now getting a PS4 for the first time then I'd recommend this model as I believe/hope the higher horsepower will yield greater value as time passes. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Santa Done Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on someone's list for Santa to bring, and he obliged. Sharp picture, easy set up, lightning speed, great games - could not be more pleased that it came down the chimney!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    4K = Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4 Pro!! MLB The Show 17 looks so crisp in 4K. It does run a little loud at times but I can deal with it. If it had a 4K Blu Ray player than this would be the complete package.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better upgrade`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a ps4 user who previously had a first generation ps4 with 500gb. This upgrade to pro 4k and 1tb is amazing. things are brighter, clear and run smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great console until PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful, and much quieter than the original! 4K! This model has everything I wanted and does not sound like a jet engine like my 5 year old original PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are a ton of great games for the system and with it's backlog of titles there is no shortage of entertainment on this console. I don't worry about 4K so the lack of that on this console doesn't bother me. The recent resident Evil release sealed the deal for me. As far as teh controllers go, i have the same gripe with the PS4 pro as with every other console. The lack of any rubber on the grip makes the controller feel lacking. This can easily be fixed with a cheap aftermarket add-on. All in all this a great console and the upgraded graphics for the games that support it, are amazing.

    I would recommend this to a friend