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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 12,813 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Makes Games Look A Lot Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PS4 pro about a month ago and have loved the way it looks on my new 4K TV. It makes games look better in a way that’s hard to explain but is definitely worth upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Awesome 4K & HDR Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought ps4 pro with Samsung KS8000 and it is an awesome must have combo. Not only ps4 pro runs faster than regular ps4, it just looks so much better on my new samsung 4k TV. Good job SONY

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up after my regular PS4 started to give me some problems. The enhanced frame rate on some games is super noticeable and it's a lot quieter than my 1st generation system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best game console out there right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best console I've ever had it's amazing and it keeps up with a hard core gamer like me, it delivers way more then I need but I love it amazing graphics amazing console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the purchase. I was contemplating waiting for PS5, but opted to get the PS4. The reason for the contemplation was the 4K drive, after reading various articles and really thinking about spending $30 for a 4K DVD, the choice was simple. Purchase this, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Pretty Video Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. It plays video games. I had zero issues setting it up and playing games on it. The games that are enhanced for the pro look really pretty on my 4k TV

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is awesome. It has 4k capabilities. It is faster than the ps4 and the graphics for a 4k TV for gaming are amazing. Controller had a nice new touch to get. A well made upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Faster and smoother gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for myself as a christmas gift to play FIFA in my down time. It was worth every penny. The picture quality and graphics as excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS4 pro, it came with all necessary cables needed, so I didn't have to worry about it. The picture is amazing on my 4k TV, no lags, I would definitely recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It's Works much faster & better graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Pro is a very great upgrade from the PS4. Better graphics, speed is faster, a whole lot quieter, has the upgrade for the VR headset. It's very fun with family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a 4K TV I decided to upgrade to the PS4 Pro. Graphically there was a slight improvement but the additional memory is great. If you've got extra cash - why not?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the PS4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my PS4 Pro with very fast shipping. The item arrived without any damage. I love my PS4 Pro with a new 4K TV. It is one of the newer models; so the system is very quiet and is cool to the touch. I already have a regular PS4 Slim. So this new system is in my new, 4K Gaming Room! The first game that I played with it is Ghost of Tsushima. Wow, the graphics & sound are amazing to behold. Who needs a PS5 or Xbox Series X? I already own the next-generation of gaming consoles with the PS4 Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fantastic, glad we got the Ps4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from PS3, smooth and fantastic graphics. Easy to set up, and the new features with online communication and gaming are easy to set up and works great. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    OMG Get This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son (we went halvsies). He plays Fortnight ad nauseum. Awesome graphics and buttry smooth action. A little pricy, but the 4K is future-proof. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Best way to play Sony exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most powerful way to play Sony exclusives which there are a good deal of. It is quick when loading and has great graphics. Can be rather load at times

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro gives better graphics and better performance over all. If you want a system that could do it better go with the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd pro I've bought as our 1st broke. My son loves the quality of the picture as he is playing his games and the added storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Excelent Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best console in the market, I have no doubt I found it! The graphics are near perfection and everything works to perfection. I am completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has great graphics and it has great video streaming quality! It is very fast and responsive compared with the PS3. I really enjoy it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Cool Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re new to PS4 but have a PS3. The PS4 Pro has great graphics and so far plays super smooth. Hopefully we continue to love it for a long while.

    I would recommend this to a friend