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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 12,813 reviews
  • Rated 4 out of 5 stars

    Great for those who like the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro optimizes definition and make some games look really great. Games like FFXV looks so much better on PRO and is a shame playing it on just a slim ps4.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best quality console ever purchased

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this PS4 pro console,it has a variety of entertainment and educative programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to play. My daughter love it very much. And she make password with retina. So others can’t play when she isn’t at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Glad I made this purchase. They’ve been sold out for the longest. Glad to have it in my possession.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PS5... wait? What do you mean PS5 isn't out yet? Ohh PS4.... I love my PS4. Is that better? Yes? Ok good. PS4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this PlayStation4 was awesome and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All I can say is excellent! But no 4k a bummer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this. The system seems faster and much better than the standard. The lack of 4k HD support kinda sucks, but I am still enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t multitask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 is a great system but it slows down when you login into your Spotify account and play online games simultaneously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS4 pro just disappointed it does not play 4K disks. I know it sufirts 4K video but would have been nice if it had a 4K player as well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give it 5 stars is because I had it freeze 4 times already due to unknown reasons, other than that's it's a greats gaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it at the end of the PS4 lifecycle to play P5R and P5S. Great game device for playing Japanese RPG!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is definitely better than the older one. It feels faster and the image better. It is not a game changer but you can notice it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Child Destroyer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great gift to ensure your kid to lock Themselves in their room for days on end. Must be great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graet game console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Best Buy because they have the very good deals and prices for everything I'm looking for !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandsons Christmas present along with a Samsung 43” flat screen tv, needless to say it was well received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, very quiet. I have a launch PS4 and the Pro is much quieter, can barely hear it. New firmware allows boost mode which helps older games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console it is a up grade from the regular ps4 , if you have the money the upgrade is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pairs quite nicely with a 4K TV. Acquired mainly for the exclusives like Spider-Man and Uncharted which have been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the original PS4 and had to upgrade to complement my new 4K HDR TV. I only took one star away because it does't not play 4K Ultra Movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it was gonna be faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the pro cause i thought it was gonna be faster it took a long time to update that's why i gave it 4 stars

    I would recommend this to a friend