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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 12,813 reviews
  • Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love play stations. This one has already crashed on me so lucky I have the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE MY PLAYSTATION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I will always love Playstation for games that are exclusive for the system. However, they NEED BETTER CUSTOMER SERVICE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play video games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Play video games Also great to play movies Has not given me any issues since purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my bf bday, he loves it, says the graphic is much better than the regular ps4. if he's happy I'm happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capacity to play the new VR games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the vr tec. is evolving and that with that Sony will come out with the better games and I want to be there when they do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console picture quality is great and their are a large array of apps on the PS4. A must buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the playstation 4 is really worth it and has any type of genre

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why haven't My item made it to me been waiting since January why haven't I received it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Grest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson. They have 2 old playstation. I want my grandson to have the update playstation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You may want it, but you don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really only see the benefits if you have the vr headset/4k tv. Because it is an upgrade though, you have a multiplayer edge too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console but simply not enough. I ended up returning and picking up an xbox one x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great multimedia experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs ultra HD Netflix content, plays blu rays, and runs games smoothly. A tad overpriced compared to the new ps4 bundles though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay and graphics, a bonus that it also plays 4K bluerays. I gave it a 4/5 because it does not play PS3 games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this playstation because I heard a good thing about this and it's really quiet, I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Ok upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it because it was on sale. Newer games might perform better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been great so far and produces quality images. Netflix works great on this console as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a regular launch PS4 this is worth the update even with a 1080p tv just enable super sampling mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First PS game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Play Station. My hubby is a X-box guy. It is nice, not playing it enough to get full benefit. Maybe one day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original ps4 to this but not sure it is worth it yet. Until more games have HDR and support 4K this will be a bust. One thing for sure though, games do run much smoother. Some games do run at 60fps and there is a little bit of a difference. FF XV is sluggish with the original ps4 but this is a notable difference with the pro. My recommendation is only purchase this if you are upgrading from a ps3.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gamers. Got back into gaming recently with the switch and was itching for something more. Did not disappoint.

    I would recommend this to a friend