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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 12,813 reviews
  • Rated 4 out of 5 stars

    Better than Xbox products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the Xbox. Games are pretty ridiculously expensive as with any console.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a PS4 to the Pro for the 4k it is supposed to have. This is the big scam, the Pro doesn’t have any 4k content. There isn’t any 4k content in the PS store, the Amazon Prime app isn’t 4k, and the DVD drive isn’t capable of playing a 4k disc (knew this part before buying). Sony says the drive isn’t 4k because the content would be delivered online, however they provide no online content.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consul is great. Only issue I have it’s a selection of games. Not a whole lot for young kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the original ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ps4 pro with more processing power and HDR for 4k TVs. I would get this over the original for $50 more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok graphical upgrade for 4k owners, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button is no longer touch activated, but a physical button that feels cheap and mine does not work. When I press the power button it does nothing and I must use the controller for on and off, but the next time I turn the ps4 on nothing shows up on the tv. This forces me to unplug it giving me a warning message for improperly turning it off and makes me worry the system will have problems in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really love the ps4 pro, however we were not aware that it does not play 4k dvd's......very disappointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOES NOT PLAY 4K blue ray disc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a game system that prides its self for being the best at entertainment and gaming. And says it provides the best gaming and entertainment out there. The. I believe they should live to all standards and that would be includeding playing 4K disc. Good news after you already spent $400 on the PS4 pro you can spend anther $100 on the 4K disc player Sony sells. Don't buy the PS4 pro is your looking to play 4K disc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game plataform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the resolution is great, my cable didn't work so I am using a different one, so far we are happy with the game console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but no HD BlueRay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no issues with this gaming system, my BF loves it. Only issue is it can't play HD BlueRays but the other systems can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a worthy console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it states. It’s Slow now compared to my PS5 but it still gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded to the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered the ps4 when it first launched. It didn't have enough storage for me and the family so I got the Pro for myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not much that I can say other than it is a Playstation 4. Good system with decent games. No issues with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This one doesn't work if you drop it on the carpet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed alot for this one and it's not good for kids maybe for adults it's not for kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandson loves the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price pretty steep for game playing but my grandson loves it. Granddaughter get the big gift next year. Socks for my grandson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Bought it because everyone has one. Not too much of a game player but its good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the 4K TV and some cash to spare then it's not bad. My only real complaint is a lack of UHD Blu-ray support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system with huge, diverse library

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of games, newest revision runs much quieter than earlier models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expectations met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Haven’t tried all the features yet but it’s been about 6 months - no issues yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade over the original

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good uprgade over the original for the additional processing power for close to"4k" gaming lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked Great.. for a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped reading disks after less than a week of use. Took it to GeekSquad and got a replacement. Good as new.

    I would recommend this to a friend