Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 12,813 reviews
  • Rated 4 out of 5 stars

    Good system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had PlayStations and this one is great. Hopefully it last longer than my last PS4 that only lasted 1.5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It'll do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS4 pro. The storage space is adequate. The resolution is good. Other than that, it's the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for a year works good. Does it get too loud at all it's nice and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a lot better if we could play older version games without paying extra to be able to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it hoping to be wowed but so far can't really tell difference between the two hoping it was worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new PS4 pro. I'm still trying to figure out parental control features but I like it has those options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't see the difference from regular ps4 from the pro. But it's always cool to have the most up to date equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming system! There are so many great exclusives like god of war.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew was so happy with the new PS4 pro. The downloads were very fast and he loves nba game 2019

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm highly impressed with the item and will be glad to make another shipment of it soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one BUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and cheaper than the new X Box. My only complaint is that I wish there was more apps for the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just need more game with pro power great mid Gen console but if your waiting for Xbox Scorpio then I would wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, as always, from PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t been in the market for a new console gaming station for quite some time. The PS4 delivers as expected!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Occasional Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only played the games a couple of times. I’m not a gamer it seems. Games have changed since I played them in my computer. Very little instructions on how to navigate, what buttons mean, etc. YouTube videos help with learning how to play. Games take hours and hours if not a full day to download. It is cool if you’re into it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    game take aloe of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the bigger hard drive it fills up fast had to buy external hard drive of 4tb so husband doesn't til it fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not able to play 4K disks

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t play my 4K disks!! Only blu-ray lol not sure why I bought this but does have hdr

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet framerates

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a real Xbox fan, but Microsoft doesn’t have VR. I bought this for that and it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro works great with my 4K tv, little bummed it doesn't play PS3 games, but look forward to getting the VR for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but needs HDMI 2.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, better than PS4 v1.0 but you need to have all the right equipment to make use of it. Get the HDMI 2.0 cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience for my first time using best buy app and online purchases.

    I would recommend this to a friend