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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 12,813 reviews
  • Rated 4 out of 5 stars

    PS4 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4. I like it because it gives a variety of things you can do with it and it has accessibility options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but has faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to play games in almost 4k. Hard drive failed after 6 months and had to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play Station is awesome and we all know that. I can’t wait for the 5th

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More games needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs show a powerful console but have yet to play a game that shows off this power of the console. Time will tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly What I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this system for my husband to utilize with the interactive, action games. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs firmware update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, but I have to switch of HDCP support to get the console to work, LG blames Sony, Sony Blames LG...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice would buy again.My son is enjoying it.His friends all came into the house to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great for gaming. It's all about the games. Very disappointed that it's no t a 4K player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has potential to be great it's up to the game developers to use the extra power to enhance the games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the improvement I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pro to replace my standard white ps4 since I wanted the 4k resolution. I could not really see a large enough difference between pictures even with HDR. Maybe games in the future will use all of the power the pro is capable of. I will also repurchase when the frost white pro comes out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only notice slight differences.. unsure if that's evasive of lack of games or just not that big of a difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming console. Haven't tested with 4K yet, but look forward. Even on 1080 TV can see higher fps rate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after black Friday, and there's no big leap forward if you have an ps4. I'm mostly an Xbox guy and just got this for exclusives. Looks good but not great to me. The Ps store take a long time to load and to make purchase, even longer or it will crash. I do like the multi downloading feature though. If you have a ps4 already just save your money until they drop the ps5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product. I wish they would have featured games with the console more often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It okay it doesn't have real hd movie capabilities

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For lifeeee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was steep, but has been worth it so far. PS gang for life!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few issues with my ps4. Picture quality on hdr games are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so Happy with the system Ps4. Great choice at Bestbuy....thank you guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a week to realize it has buttons in the front (between the fins). Plays good. M

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hardcore gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is great but you'll need a 4K TV to fully enjoy its potential. Need more 4K games though.

    I would recommend this to a friend