Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 12,813 reviews

  • Great game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it would play 4k dvd's. Does not play 4k, so took it back. Would have rated 5 star, otherwise.

    I would recommend this to a friend

  • not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad . it's a ps4 . just the usual . would return it maybe

    I would recommend this to a friend

  • 4K ultra HD gaming is AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I'm a die- hard xbox fan I believe the 4k resolution is a lot better on the PRO the xbox

    I would recommend this to a friend

  • Playstation his wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin love it he will not get off of it so glad I found it

    I would recommend this to a friend

  • Console Exclusives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 for VR and PlayStation exclusive games. The price and experience is awesome!

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had this console I am always using my PC to play games, but now I rarely use my PC for gaming.

    I would recommend this to a friend

  • Good upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Pro because I got a 4K HDR TV, just not much 4k content to stream with it yet.

    I would recommend this to a friend

  • Good system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected. There was no difference in games and the video viewing was great on my 4k tv

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful ! I highly recommend this product to people who tame!

    I would recommend this to a friend

  • PlayStation 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for my PlayStation 4 Pro. lady at the cashier helped me very well thank you Best Buy

    I would recommend this to a friend

  • Good Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation this genre has the better overall exclusive games which makes it a better buy.

    I would recommend this to a friend

  • Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the updated processing power and so far I'm impressed but hope the next one wows me.

    I would recommend this to a friend

  • plays great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say it works great works fast on my internet no problems so far.

    I would recommend this to a friend

  • Great game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assuming this game system is awesome since my son is in his room more often since purchasing it!

    I would recommend this to a friend

  • Good product so far.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for our daughter. She loves it and plays it often.

    I would recommend this to a friend

  • Boyfriend loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool system everything we need to play games plainly bought to play kingdom hearts

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great ps pro system but not much different than the original model and i abe a 4k tv too

    I would recommend this to a friend

  • No charge cord

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars not a problem with the system at all I’m actually impressed, but they didn’t send me a charge cord with the controller and with a dead battery and I live in a town far away from Walmart’s and places to find one, all in all not bad but would be nice to get what I pay for.

    I would recommend this to a friend

  • Always the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best this is our 2nd one however wish it came with a game or 2nd remote.

    I would recommend this to a friend

  • no surprises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the PS4 pro alone, not in a bundle pack. The console is good, but not amazing,

    I would recommend this to a friend
Page 603, Showing 12,041-12,060 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.