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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 12,813 reviews
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game verall & enjoy this for streaming netflix & hulu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the purchase. Great product! Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my original for the hype train and to be honest, the only noticeable upgrade for me was the newer wifi card. I'm able to get a stronger more stable signal since I don't have wired internet access. Check YouTube for even more reviews and game play. You need a 4k TV to see a difference but I don't want to spend the money on one yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hdr game freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return and am waiting for Best Buy to send another because it would freeze when playing HDR capable games. Will update review if no more issue's with new system. When working it's great, but with freeze issue gave a 3 review, which if also in replacement will lower review, but if no issue I will review it with a higher grade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I can say about it was to make it clear to overcast about this game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is good for me to learnto use it and also to watch Internet movies and games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 has some awesome features and the games look amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the PS4 pro so far. Just need more native 4K games to be released for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as soon as I set it up, and the hard drive space was a massive bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good play for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good play for the budget, not for a pro player but for a beginner cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it I would recommended someone to buy it, my grandson loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the ps i have a xbox too, but very good improvement, but too expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience and staff was helpful. Great gaming system. Awewweeeeeeeewwwwwww..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn’t what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but can’t play 4K disk. That is the reason I wanted it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You want me to put a summary on what. Need to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play games and watch movies. Easy to use remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. My only complaint is that it doesn't work with Google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of free games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my bf. He likes it. Has lots of free games to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would like to see added is the ability to play 4K BluRay movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overheated too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we had a dud. It overheated and would quit when it felt like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Endless hours of entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the parent ordered! What the kids ask for.

    I would recommend this to a friend