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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 12,813 reviews
  • Rated 4 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around another good playstation. Price is still to high though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Better than the PS4. Highly recommended for anyone wanting to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but no upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just as good as the original one that came out but nothing different from it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be cheaper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey..better wait for a deal..you could get for less

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not much of a difference than the ps4. I thought it had true 4k player built in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this product. He had PS3 and decided update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why only one controller for the "Pro" unit? Just curious?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your old PS4 is acting up, highly recommend getting a pro if you have the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not play Ultra 4K Blu-ray movies movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS4 Pro along with my new 65-inch Sony TV expecting to enjoy great video games and Ultra 4K movies very disappointed in Sony for not supporting Ultra 4k Blu-ray on the PS4 Pro. The PS4 Pro with only play Blu-ray movie. Maybe Sony wants you to pay 200 more dollars to buy a Ultra 4K Blu-ray player.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk i have always been team ps4 over xbox and this is 100 bucks cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fiancé loves his PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation is awesome for adults and kids it entertains the whole family!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue when we first got it. Wouldnt come out of rest mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Graphics but a zero on the options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews after I brought the 4 I will always like the PS 3 better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the PlayStation,he is on it for games and movie's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for whats available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bored and decided to get this while waiting for the X. 4/5 would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t clear that it doesn’t play 4K discs like Xbox does

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the family for Christmas. My boys are going to be so excited!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a regular price, but getting my money’s worth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this product and haven’t had any problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with my 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Games look great on my Samsung 65 inch 4k Television.

    I would recommend this to a friend