Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 12,813 reviews
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs beautifully. My games look amazing on my Sony 4K TV. Streaming content such as Netflix and Hulu look great also. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PS user from the get go, Glad I waited to get the pro. Extra storage is always needed. Graphics are awesome. A must have for every fellow gamer.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 pro is an awesome gaming system. The graphics are amazing on this system. If you want gaming at 4k then this is the system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 1TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this unit is absolutely superb! Speed, power, sophistication and ease of use are unreal!!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    4k awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so much faster than the original PS4 and runs great with a 4K TV, probably not worth upgrading if you dont have a 4K TV tho. Have FUN!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    best console system out there!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the ps4 (original) since launch day. I decided to upgrade both my TV to an HDR 4k set. I also purchased the PS4 pro and I can see the different in the overall gaming experience. Games like Rise of the Tomb Raider, Uncharted 4 and FFXV really show case the wide range of pixels and motion. The HDR boost really makes colors pop and the more powerful system really bump up the FPS when playing games. If you have been thinking about upgrading, this is the time! specially with a 4K HDR tv. I recommended it, specifically with the reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Ps4 pro witj 4k is the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so reality views and so faster than the regular ones and it also doesn’t get heat easily after playong hours also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a PlayStation person!! This is my second PS4 (first PS4 Pro). My first PS4 is in my bedroom with this one (PS4 Pro) in my living room and I can tell right way that the Pro has WAY better resolution!! It has a much larger storage bank and still functions for me perfectly!! My gaming and movie experience is exactly where I want it to be!! Worth getting in my point if you’re wanting a PlayStation 4. Go with the Pro, you won’t be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas. He’s had Xbox and yes others. He won’t stop playing. Told me the graphics and speed are amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my PS4 slim, works great mainly for the extra USB drive (i use one for my headset, 1 to charge the controller and now one for an external drive). For anyone looking to upgrade from a PS4 if you need something such as the extra USB port or your wifi doesnt work anymore, then i would recommend going with the pro. If you simply want better graphics, I personally cant tell a difference with the games ive played optimized for pro or not. The Pro does put out more heat than the slim as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a slick and fast system. I would recommend it to everyone who love video games. Especially with a 1TB , you can do so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Graphics

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of picture this game console provides. Graphics are realistic and enjoying the play time! Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the launch PS4 and pro. The pro is a great upgrade and is much more quiet when running games. Plus 4K and 60 FPS

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    I've done Xbox forever...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it's super nice not having to be console specific adding games to my life. I like that there is plenty of storage in console. The games are beautiful. Looks like the PS4 on normal TV's. But I'm excited to hook this up to a 4k TV eventually. I would suggest spending the extra money for this over a PS4

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's for real

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost bought the 500gb so glad I was talked into the pro so much cleaner picture game play and better storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned PlayStations since the very first generation. They have always been great gaming consoles and the same goes for this one. It runs smooth. The apps offered are great. I traded up from a PS4 and I’m happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS4 Power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but wow. This console has the graphics and speed. Loading time for some games are cut in half. Also should be excellent for VR users

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Brother is happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my little brother. Loves it, graphics are awesome and the storage is great for him too. Not to mention a whole new game catalog.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome console to have for any gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 4 Pro is a great product that produces high quality graphics and smooth gameplay... compatible with 4K

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ps4 from a few years back and knew I needed a change. Pro is great for not only a much better speed but it's memory as well.

    I would recommend this to a friend