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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 12,813 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great. Graphics are awesome, especially on a 4K tv. I upgraded from an older system and am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Perfect for a 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to consume content on my 4K TV with - PS4 Pro fits the bill nicely. Great improvements in performance and the HDR is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and space I have an old 4k tv so my hardware only links at 30hz Even so I think the 1080p upscaled to the tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming, graphics. Any games, great memory. Better than my computer. Colour is fantastic. Even has parental controls.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gprshics are amazing on my 4K tv. Huge difference between this pro p4 and the day one release that I have in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next evolution of PlayStation and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro was a highly recommended system from a similar enthusiast with excellent tastes. For the price and optional accoutrements, the PS4 Pro appears to be the system to buy. Setup was not very difficult. Grasping new concepts with the system is not very difficult although there is a lack of physical manuals. Online resources are a plenty and enhance some of the game learning and play. Search for the best price online as well as possible in-store option with many good prices out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great PS4 Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you currently have a PS4, but you own a UHD 4K TV, the PS4 Pro is probably a worthy upgrade. All PS4 consoles support HDR which is fantastic, but the PS4 Pro will add a sharper resolution and faster frame rate to some titles making them really shine on your UHD 4K TV. The new "Boost Mode" only available on the PS4 Pro is also a great option. I also noticed a nice bump in the WIFI connection now that it supports the 5Ghz channel. It's not a "Must-Have" upgrade over the PS4, but it's definitely a nice upgrade if you're thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Beautiful machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 but upgraded to the PS4 Pro because I got the PS VR. The speed and graphics are noticeably superior. The lag time for the VR is greatly reduced and the upscaling for most games is noticeable. I’d definitely recommend the upgrade if you can, I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this really need a review? Either you know you want it or you aren’t a gamer and don’t care. If you like video games and want a great platform then choose this. If you just want a Blu-ray player then get one that’s cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulkier then my O.G. ps4 but other then that picture and games are smoother i think its worth the money if you have a 4k tv and no ps4

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Best Game Console on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro has more memory, better graphic capabilities, and all around much quieter than the original version.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Amazing gaming. Sounds like a 747 on takeoff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming console. Picture quality is great. Only complaint is the fan noise. It sounds like a turbine on a jumbo jet, spooling up for takeoff. It's 10 times worse when playing a high end game title, as the fans have to work harder.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Pretty much what you’d expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K tv, this is definitely worth picking up. PS4 exclusive games in 4K are magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best system on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system on the market just got even better. This new, improved PS4 is a must for any new PS4 owner. It offers higher fidelity, better hardware, and a bigger hard drive then the previous PS4 model. It's a must own for 4K owners. Yes, there is not a 4K Bluray player built into it, but it shouldn't make you think twice on this amazing product. Do not miss out on upcoming exclusive games that are built from the ground up to amaze on the PS4 Pro like The Last of Us: Part II, Horizon Zero Dawn, Death Stranding, Spider-Man, and God of War.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound. Love the 4K it’s a big difference. Playing my games a lot more now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a speed boost in long load times compared to standard PS4 (Mass Effect and FFXV). Cannot tell a huge difference in graphics, but without being able to compare side by side it may be difficulty to discern the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Platform Console yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are absolutely loving this console station. I am a long-time Playstation gamer, and I can remember how things looked and performed clear back to the Ninety's. Love the quickness of the gaming, the amount of storage too. We go the one with a terabyte of storage as we like to have many games downloaded/updated and ready to play at any moment. Love the integration with the Playstation Vue tv network, as we had it only on a Roku player app previously to purchasing. Just can't say enough how much I love this Playstation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated from original PS 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded to the PS 4 Pro, worth it! Order for pick up is the way to go! You can't always find what you need in the store but if you order for pick up you can run in and have it today vs. shipping it to the house.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic upgrade but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice upgrade to the 2nd year slim but there are a few caveats with my set-up... After the second year l got a 2TB SSD/HDD hard drive with my SLIM which REALLY boosted gameplay in and of itself. I also purchased a 4K/HDR TV after ps4 pro purchase(moved 2TB HD to ps4 pro) so with the ssd drive and the 4k TV it's awesome! But if you're tight on funds I would recommend a ssd HD and decent 4k otherwise if you can afford it go for it but wait for a sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics really pops on this console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a technical guy but still play video games. I've had a PS2 before and switched to XBOX after that with the graphics being better then (at least I think so) and with the Kinect being so much advanced than the "lollipops" of the PS4. Never had a playstation 4 before this, but I'm happy that I now have one. My brother recommended this one and he expounds on the new hardware design and I really appreciate the one terabyte of onboard storage. I'm hoping to have this system bring me lots of gaming enjoyment.

    I would recommend this to a friend