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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 12,813 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this unit. Got it with my 4k tv, and the 4k capability on the PS4 Pro does not disappoint. Plenty of apps and games, and even free games as a PS Plus member, so you get to try new titles all the time. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4kish console one flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Great picture in 4k TVs. Horizon Zero Dawn, Drakes Fortune 4, Rise of the Tomb raider and The Last of Us remastered look amazing in 4k. 1080P games benefit from boos mode and unlocked frame rate in some games. Only flaw is the lack of a 4k Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    The processor is super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item to anyone looking to updgrade there gaming console. Fast processor and 4K is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console for 4K tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look more clear. Fast action not blurry. Massive storage space for all my games. Would highly recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Marginal Upgrade For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I got the original PS4 near launch and wanted to have the best console available. I primarily play Call of Duty multiplayer so I use a 4K gaming monitor instead of a laggy TV. Although the gameplay is smoother, I didn't notice a huge leap in graphics visualization. Although in my case because it's a monitor I don't get HDR. I'm sure someone who plays single player games on a 4K TV would see a better result. All in all I got this because I'm a PlayStation fan but was unimpressed at the results.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, love playing! Glad I choose the Pro Version, with 4K and 1 TB storage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    4K gaming & video is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is a must for the 4K picture quality alone & the speed of the processor is absolutely necessary for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great upgrade to launch ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better graphics and seems to run a lot cooler then older ps4 wish it had a 4K blu Ray player

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Sony's best PS yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system on the market currently. The graphics on a 4K TV are worth the investment. No question hands down great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Pro mainly for the great Sony exclusive lineup of games. Horizon Zero Dawn and Uncharted 4 are the only games I've tried so far since buying it. Looking forward to God of War and The Last of Us 2.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original version and have been loving the additional storage and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstation pro is the way to go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic playstation the pro really is the way to go. dont settle for the smaller model pay the extra price for the pro, its definitely worth it! of course my son loves it, wanted a 5 at the time of purchase but was hard to get at the time so we went with the pro and happy we did!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system as a gift. They were elated to receive it. They were also happy with larger storage and better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Won't ever go back on regular ps4 after this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming in 4K is the future! I got a matching 4K tv to go with it and 4K hdmi sound bar connecting them together. Ughmazing graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I compare Playstation 4 pro and xbox one, I may say playstation is faster downloading the updates and games. It works better with my internet connection and the downloads take minutes not days like the xbox one

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great product if you have all the extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth, and graphics are as advertised. Even non 4k games look better but you have to get a 4k tv otherwise its pointless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with the fast service I got when picking up my device despite the fact that I had ordered it on Black Friday. I was still able to pick it up within the hour and had a minimum wait time in line.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro, is an excellent gaming machine with great graphics and excellent speed! I also really enjoy the upgraded home screen!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS4 Pro takes gaming to a new level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics (4K), sound and speed make this a must buy for any gamer or for anyone who wants a "do-everything" game console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great console all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to upgrade to PS4 pro from pre model and man was it a good decision ....better graphics and memory

    I would recommend this to a friend