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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 12,813 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Won't ever go back on regular ps4 after this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming in 4K is the future! I got a matching 4K tv to go with it and 4K hdmi sound bar connecting them together. Ughmazing graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro, is an excellent gaming machine with great graphics and excellent speed! I also really enjoy the upgraded home screen!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS4 Pro takes gaming to a new level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics (4K), sound and speed make this a must buy for any gamer or for anyone who wants a "do-everything" game console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Valentine’s Day and I loved the picture, felt like my games were so much faster, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Not much of a difference from PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the speed and graphics/4K HDR ability, but honestly wasn’t worth the upgrade price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love upgrading my console and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a 500 Gb PS4, old vizeo and badheadphones, the 1300 dollar upgrade was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation goes 4k (Kind of)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV and want to play the large library of PlayStation games, then this console is a must. The console performs great and the visuals are absolutely stunning. Horizon Zero Dawn looks incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun stuff. I bought this with some coupons and on Black Fri so this was generally cheaper for me. I don't see a huge uptick from the regular ps4, but I feel good about the purchase anyway. Last of Us aged well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, to be honest there isn't much to say about the ps4 pro that isn't out there already? But it is a PHENOMINAL console that is worth every single penny, I suggest getting a new console over a refurbished unit, it is something that anyone will find something they enjoy playing! I would very much recommend getting the 12 month membership to the PS Plus member club, totally worth it! and VERY easy to use and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my original PS4 for BF1. Great investment. Performance is better. And paired with a 4K TV it give you a leg up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easiest gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a kid into gaming, great quality, easy to understand, good looking and fits into the theater room decor too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a PS4 pro for a long time and it's really awesome my graphics and speed of play greatly improved

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 4 out of 5 stars

    Nice console upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original PS4 to this version and I like almost all the new features like 4K and higher graphic fidelity this updated console offers. The only flaw I see with it is that it likes the ability to play UHD movie discs which I ding a star off for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system is now even better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 - it definitely gets the most play out of all the current-gen systems I own (PS4, X1, Wii U, Vita, 3DS), so the PS4 Pro is pretty much a no-brainer, since all the PSN PS4 purchases I made come right over and I want them to look as good as possible. If you're looking for a HUGE difference in image quality and/or frame-rate you might be disappointed, especially if you don't have a 4K TV. Also, I do have a gripe with how some games don't make it apparent just HOW they've been Pro-ified at this point in time. It does seem like more and more games are letting you choose between upping the frame-rate or resolution (I pretty much always go w/ FR) which is nice - I hope more games do this in the future. Basically, if you're looking to future-proof your console for 4K, don't have a PS4 yet and have the extra cash, get the Pro. It's entirely compatible w/ every PS4 game, PSVR works a bit better on it and more and more games are using the extra power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using sony consoles for years now and I've never been let down. The Ps4 pro is the best by far. I'd highly recommend this product to anyone looking into a new console or upgrading their current one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It’s Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are phenomenal. It runs faster, smoother and quieter than the regular PS4. I’m satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    This is the best gaming console in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps4 Pro offers a lot when it comes to performance which makes for a smoother, better looking game experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    better performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from regular PS4 and noticed some slight performance gains. Graphics and space are amazing with my 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this console, the graphics look great especially on my 4K T.V., games like Uncharted 4 and Tomb Raider look awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 4 out of 5 stars

    Next Gen Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original PS4 and I’m loving every second. I wanted something 4K and enhanced graphics (I am an PC players so graphics and FPS do matter to me) and I could immediately see the difference with games like Last of Us and Call of Duty: World War 2.

    I would recommend this to a friend