Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding graphics and easy game play. Chose over X Box. Great selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a regular ps4 before this so I can see the differences between the systems pretty well. This system really is an upgrade in every way. If you're on the fence, I would recommend it 100% if you have a 4k TV. If you're running 1080p it's nice, but not as big a difference. It is better in every way though, quieter, better Wi-Fi connection, better visuals in games and UI, even looks better imo.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    All good...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays Battlefield 1 like a champ. No loud than the 1st gen PS4 in my opinion. Had to upgrade when I got my 4K TV. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Name says it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly a move up from the older model, they don’t just call it pro for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Amazing Graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics! Quality is worh the price. Just wish it came with the HDMI/audio visual adapter to use in our Suburban

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality and always amazing no problems with over heating or noises

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console because I wanted new titles to play and so far IM EXTREMELY IMPRESSED! I purchased “Detroit become human” and it has been a fantastic experience. I also got it because I want to buy a 4K tv which I am doing soon so my gaming experience would be on the next level. This console has made me enjoy games again and I will continue to purchase more titles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bundle pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 has great quality picture/graphics easy to use and the huddle packs are well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    A nice little box if you got the means to display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps4 Pro does what it was advertised to do. It plays a lot of games at a 4k resolution and does stream a lot of your content [Netflix and Amazon Video] at 4k HDR resolution as well. The only downsides are that it does not play 4K Blu-ray movies and is quite loud compared to the OG PS4. The controller is basically the same as the old one though it now has an LED light on top as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son says it is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my son wanted for Christmas was a PS4 Pro....he said he prefers it over the latest X-box....according to him the graphics are way better,and he has this hooked up to his 4K TV....I ordered from BB because i knew i could trust them on truly having a brand new one(some reviews on Amazon,says they received returned ones)....was highly impressed by BB lightning fast shipping and packing....unit arrived safe and in time for Christmas giving....

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more quiet for one my old PS4 was so loud at times even with headphones on. Games look so much more crisp truly amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great ps4 console!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console for casual and hardcore gamers. Besides the fan noise which is a bit quieter than the first ps4 pro model. The graphics and exclusive games are amazing. Be sure to get the latest 7215b model which is what I got.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great updates a little loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PlayStation with more power and a sleeker design and faster modem! A little loud when utilizing Blue ray disk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is really a gaming system. After owning an Xbox one I found I was getting a little bored with the lack of exclusive titles. The PS4 has a lot of little details that make the Xbox seem....plain.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Absolutely love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my decision to purchase the PRO verses the regular ps4. The graphics and performance is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic 4K

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4K setup, easy to setup, fast and the best gaming experience you can have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a lot of fun, has a great selection of games, and for the price you can’t complain since it is a stronger console. If you’re wanting to buy a new console or upgrade, I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game System for Everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is handsdown the best game system I’ve ever owned! Granted the latest system I owned before this was the original Nintendo Wii, but coming back to the gaming word with the PS4 Pro after being a decade behind is quite the experience! The sheer amount of variety in gaming, the graphics, the tech, etc etc etc! It’s all amazing. I’m not a hardcore gamer by any means, but for someone who wanted to stop being behind the times and actually get into the present gaming world, you honestly couldn’t make a better decision than to get a PS4. The amount of game exclusives alone should be enough to keep you entertained for so long! I chose a PS4 Pro because I knew I’d be updating my TV to a 4K system and I wanted to make sure my gaming would be able to perform at its highest potential. I also wanted the enhanced system specs for the possibility of playing VR. I haven’t gotten my 4K TV yet, but even on my 6 year old 32” HD TV, the games look beautiful and run so smoothly. I may be someone who can look past some things and is easily pleased, but I also do acknowledge that things aren’t perfect and that’s okay. But for me... I’m 1000% satisfied. I haven’t noticed anything with the system that would make me feel like I’ve made a bad choice or should have just gone with the slim version.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great on 4K HDR TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is worth the upgrade. Graphics and speed wonderful. Can't wait for more 4K games to become available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Excellent entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun with games and movies. The graphics are great with quick internet response. No lagging when playing online games

    I would recommend this to a friend