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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 12,813 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. When I bought a 4K tv I knew I had to have a PS4 pro and I wasn’t disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When hook up to a 4K tv it just looks spectacular! The frames are a lot smoother running at 1080p as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool console. Not true 4K. Must be streamed. Need XBOX ONE X for true 4K gaming.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great for newcomers to Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 4K gaming, enhanced graphics, etc. Great purchase for those also looking for digital games, comes with 1TB HD

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Satisfied with the upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better quality, not a huge change from the previous one but it's the small details.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Pro graphics are so much better than the PlayStation 4. It works wonderfully with a 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great on my 4K tv and is faster and has a bigger memory than the old one. 10 out of ten- defs recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ps4 fast and holds alot of space. We definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    GREAT SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just as I expected. The PlayStation 4 Pro runs smoothly and plays games in better detail than the original one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console for those looking to take gaming to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture matched with my 4k TV the 1 TB helps tremendously with so many new games launching.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement for an older PS 4 unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a graduation gift. It was gratefully accepted. The increase in speed and memory was appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro has exceeded my expectations. The graphics are amazing on my 4K tv. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    The best gaming system yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to get my hands on my PS4 Pro. Once I saw the graphics & high performance from the system itself, I was sold.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    System is great and love the Exclusive Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both Xbox and Playstation. I think the major difference is Playstation is more for hardcore gamers who really want to immerse themselves in the graphics and gameplay, where Xbox is more of a social gamer, who plays every now and then and wants more entertainment value out of their system. Each has their own Exclusives which are great, but currently, I am leaning more towards the PlayStation ones, with The last of us, Uncharted and Horizon Zero Dawn.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    PS 4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don'y hesitate to upgrade if you're looking for a new PS. Much better than stock. The 4K games are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the Wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been in the market to upgrade my PS3 and I am glad to have waited till the Pro version came out. Over all, I have not tinkered too much with it, settings and live video game stream and the works, but I did manage to play a few classic games on it and it was all that I was expecting. The price was also right so I couldnt go wrong. I will eventually upgrade my TV and then i will come back and maybe give more insight as to how stunning the graphics really are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during the Black Friday deal for my husband. He hasn’t had a PS console since PS3. So none of his games work with it therefore he basically has to start fresh. But so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro always entertains. Best games, amazing picture quality, and incredibly user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Long overdue upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our living room had a PS3 and an old LCD HDTV for too long and I finally upgraded with this and a Samsung - 49" 4K Ultra HD TV and they're a dramatic improvement. My only quibbles with the PS4 Pro is that it can't play 4K discs and the HDR causes occasional blackouts while gaming, but it works great with streaming video. That's easily remedied by turning off HDR before starting a game. I don't think there are any games that utilize HDR yet, so it's no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reading reviews and watching videos on the PS4 pro and they all said if you had a standard PS4 there was no need to upgrade. They lied. Even if it isn't native 4k it is leaps better than standard. Games like uncharted 4 and horizon, and Star Wars battlefront make it worth it. I would buy it all over again.

    I would recommend this to a friend