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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 12,813 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV this is a must buy. Playing horizon zero dawn has been amazing. Best. Looking. Game. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade for my husband. He has been very pleased with the graphics and performance.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I. Some games it’s not noticeable and you have to have a 4K tv, the graphics are impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my ps4 pro. I just can't wrap my head around the fact that there's no 4k blu ray player, Lil bit of a head scratcher for me and apparently a lot of people seeing as how Sony was the first to incorporate a console DVD player with the ps2 then a step up to Blu-ray with the ps3, it only seemed logical to keep going up and improving. There excuse is that people are moving towards streaming content in 4k rather than hard copies but no matter how well your connection is there might be a time where your movie just might lag or buffer and that just takes away from the experience. Only one way to go for 100% uninterrupted movies people and that's 4k hard copies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old ps4 was on its last leg, upgraded to pro. Love the graphics and speed of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are beautiful. The processor is faster. My only complaint is that my PS3 games are not compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Awesome except PS customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and graphics. Hate the customer support for Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Next level gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast , picture is amazing. Would highly recommend to serious ps4 gamers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Solid Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade from the PS4 but wish it came with a 4K Blu-Ray player.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Xbox guy. I've expanded my horizon to PlayStation 4 so that I could play the great exclusives on the system. I picked up the PlayStation 4 Pro because I wanted to have the best that Sony had to offer. Definitely worth it to me. The machine looks great and plays great. Plenty of great games to enjoy. My only nitpick is that I despise the controllers, though that comes from years of playing with the Xbox controller layout.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has clear cut graphics and great resolution. Comes with wireless controller and plenty of storage. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to have chose the Pro over regular. More space and better performance. Definitely worth the extra $100.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    4k Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great graphics. This is by far the best Playstation they have come out with yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered a PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a PS4 Pro with gta v and a 12 month plus membership I got the PS4 Pro 2 to 3 days after the oder was sent and my ps4 came in perfect condition I’m very satisfied With my order

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 4k TV early 2017. I took advantage of the blackfriday sale and pick this up to try it out. I was planning on returning if there was a noticeable performance improvement. Well folks, I still have it and love it. It not only looks better it performs better. More efficient online gaming. Madden and COD WWII look great in in HDR format. Get you 1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my PS3, but wanted to try Playstation VR, so I waited for this Pro version to come out. I'd heard a little that the TV services stuff didn't work as well as the PS3, but that wasn't true for me. I actually like the PS4 better. I play a game or two, use the VR and watch some channels that I subscribe to. For these things, the PS4 is great. It's quite noticeably faster and the menu formats are pleasing. I'm very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    4K is where its at!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from PS4 to PS4 Pro and its impressive of how much better it looks and plays

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good gaming system but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming but ps4 Pro 4k should be able to play 4k movies as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy already sold me the original PS4, which broke in 4 months... They didn't help me out at all, even though the guy who sold it to me had his own PS4 break in the same way and they replaced his. He was half way thru exchanging mine when his manager came out and told me I would have to buy a new one. Let's not talk about the time Best Buy sold me an adapter for my Xbox 360 years ago with an electrical short inside the adapter which fried my AV chip inside to the point of melting within seconds of plugging in the adapter. They also told me to kick rocks that time as well. Only return for interest free financing.... Otherwise I wouldn't step foot in the place. Probably spent more money in replacing consoles than I would have in interest though. I wouldn't recommend buying consoles from this place....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming system with even better exclusive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PS4 Pro specifically for the release of Ghost of Tsushima. Now I’m a big PC enthusiast but I’d definitely recommend the PS4 Pro to prospective console players. The exclusives have been top notch. God of War was a truly unique experience and Ghost of Tsushima is turning out the same. The 4k looks amazing on a HDR capable tv. And there was a price drop.

    I would recommend this to a friend