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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 12,813 reviews
  • Rated 5 out of 5 stars

    I love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the immense variety of games to chose from. I also love that you can add an external hard drive, to increase your storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It’s a Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and storage. I played Horizon, WWII, Ghost Recon and Star Wars and they looked great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast response time, Amazing picture and gaming quality on 4K TVs.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4k must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night and day difference between the pro and the regular. If you have a 4k tv you have to get a pro

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how the pro compares to the normal ps4, but the graphics and over all picture looks amazing. It does run a little hot but we just ordered a fan/vertical stand. Only wish sony would come out with a remote the works 100%. Overall great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 Pro 1tb is a must have for any ps fans giving sharper graphics & more memory than any previous editions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Loyal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Playstation since 2006 and never have i been disappointed. The Pro satisfied my 4K gaming needs and I can’t wait to see what the next set of new games will look like.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great exclusives and runs very smoothly on my 4K tv. Much more quiet than the normal PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to keep teenage grandchildren entertained when they visit. They are not bored anymore and I have been known to play as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the family for Christmas. It was super easy to set up and works flawlessly...so far...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for son. He loves it. The pro version has better graphics and more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming system with even better exclusive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PS4 Pro specifically for the release of Ghost of Tsushima. Now I’m a big PC enthusiast but I’d definitely recommend the PS4 Pro to prospective console players. The exclusives have been top notch. God of War was a truly unique experience and Ghost of Tsushima is turning out the same. The 4k looks amazing on a HDR capable tv. And there was a price drop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console made better, with games like Horizon & God of War coming the extra power will come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned both the original model ps4 and just recently this one.i had to sell the original about a year ago for cash. So now that I had some extra cash. I got the newer model. It is better because it is meant for newer tvs. I have a 4k tv, but the tv doesn't have hdr. But still it looks clearer than I have ever seen a ps4 look. I love it and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the pro is over twice as powerful as the original ps4 and has the option of boost mode to use that power for games that don't natively support it...it speaks for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my son's PS4 to a pro this christmas and they are very happy with the speed and storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system I’ve ever gotten. Way better than the Xbox One. I had the Xbox for a few years and went back to PlayStation and I’m glad I did! I’ll never deviate from PlayStation again!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Better graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new console with 4 K , the games are better , it's more faster , and with a tv 4 K this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4K tv good, others ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K tv an absolute buy. It is still better if you have a lower res one, but way better with 4k

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kick butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis this plays games beautifully and has a nice amount of storage. Much better than the regular ps4:-)

    I would recommend this to a friend