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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 12,813 reviews
  • Rated 5 out of 5 stars

    Amazing 4K and Awesome Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing in 4K is amazing! Seeing all the little nuances in games such as NBA2K17 & Call of Duty Infinite Warfare elevate the gaming experience to levels I didn't know were possible. Simply put, it is a must have for gamers who want the ultimate gaming experience. The terabyte of storage is a great bonus as well if you buy your games and movies digitally. If you have a solid 4K TV and buy your content digitally then the PS4 Pro is a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Gaming Console Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best gaming console out! Great Graphics, fast processor, Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Everything you could want in a Playstation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is great. It does everything I would expect from a Playstation plus some added perks. I like having the larger hard drive and purchasing the games digitally instead of on disc. This makes accessing them so much easier and faster. I lose some flexibility of taking the games with me, but that doesn't happen often enough. Hook up was easy, boot up is fast, games look great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must if you have a 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great and the 1TB is nice. I highly recommend if you're playing on a 4k tv or monitor

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth operation with good speed and memory. I am very pleased also with how it operates with PS VR

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Playstation ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didnt think it would be worth the extra money over the base model. Bought on a whim since I recently upgraded to a 4k tv in my bedroom/gaming area. After playing Red Dead 2, Days gone, and Control, you definitely feel justified though, absolutely gorgeous! If having the best possible gaming experience on a console is important to you, level up! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has great graphics and lots of storage for games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded from PS4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console . The graphics are awesome and a lot more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console. Really love the Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation $ Pro because I love Playing Video Games with the highest quality possible and you really do get the full effect with this console. Well Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth transition for ps4 to ps4-pro. Just wish it had 4k player.Easy to navigate and stream very good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best console ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic and speed/smoothness exceeded other consoles I ever had. Can't wait to see 4K streaming yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for the gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and graphics are great. This is the second one I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are better and the speeds are better, received as a gift to replace the first ps4—

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Most powerful gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has outdone themselves with the PS4Pro. The design is superb. this console can fit in with some of your most expensive tech equipment. The control is tightly built, and the new light bar is easy to glance at. The processing power of the Pro is def worth the upgrade. Games look so much better (especially if you have a 4K) and streaming 4K is a breeze. You can multitask a lot easier with less stutter compared to the normal PlayStation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look of this pro super fast great design tons of storage and resolution out of this world

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps4 pro , it runs a lot faster, the graphics are awesome and love the built of it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on the Pro because of the extra power. Consoles are not up-gradable component wise so the extra money was well justified. I play mostly sports and RPG titles. I play on a 4k HDR and the graphics look stellar. I would still recommend this on a 1080p screen just for the extra power alone. Make sure your HDR TV is compatible before you purchase if you are looking to buy it for the consoles HDR features.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PS customer for many years and love the PS4 PRO! It is very fast and has great graphics!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Awesome Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console there is. I have it putting 4K to my Side ny TV and wow. Runs much faster than regular ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    too costly for features vs ps4 with bad fan noise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research, back & forth between ps4 pro and xbox one. Finally seeing market prevalence and better games not just story but actual gameplay too. I decided to jump with ps4. I bought a Sony x900h 4k future proof gaming tv especially for ps4 pro version. To be true i checked my friend's ps4 and my pro console there's not much difference in details/ graphics for 100$ more. Moreover jet like fan noise is very annoying and there's . I am trying to take my mind of it while playing by increasing tv volume. which is helping so far. Since, i have been using it only for 15 days have to play more and observe the details for which i have been charged extra 100$ along with noise though lol. 3 star because i think price should be 60-75$ lower since ps5 is around the corner and with just 3-4 months pending release it's not fair to sell it at launch price. and within a year the price is going to get lower. Just because it's in demand during covid-19 everyone is selling at higher price. Have noticed sometimes slow menu and frame getting stuck during gamepaly of gta and hzd. At first i was not sure of wifi i checked speed multiple times which was at average of 50 mbps download and 11 mbps upload. I read reddit reviews which says this should be fine enough and now i have tried ethernet cable instead of wifi. Menu is now little smooth comparatively although to comment on gameplay i guess i have to play more to have a good review and not just 2-3 instances to blindly comment on it. I am not sure whether to return it or to buy geek squad accidental damage coverage and simply play more. @BestBuy or anyone, Any inputs on this would be helpful.

    No, I would not recommend this to a friend