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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a Sony....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What elsse can be said? I've read so many reviews about the Playstation 4 Pro that I can't think of anything new to say.. It's a great machine ! I play several games with my grandson every time he comes over. The first thing he asks is can we play PS 4? And for last Christmas we purchased a Sony 4K Ultra HD TV. The graphics are so crisp and clear, you don't miss a trick. And VR.... WoW. Great fun !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me,the playstation 4 is the best gaming system to use because I can battle with my online Street Fighter friends and there is a wide variety of games available for it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice Performance Boost with a 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, I was not interested in upgrading to the Pro until I saw it in action when a friend got one. Overall the system feels a bit more responsive than the standard PS4, and the resolution difference is immediately apparent when used with a 4K HDR TV. Every title I have played looks better - even older, random games - but those with 4K graphics support or other Pro enhancements look amazing. On screen text is especially crisp and clear, even from just a few feet away. I do wish the built in HD was at least 2TB, and it's almost offensive that it cannot play 4K Blue-ray disks in 2017, so those reasons kept me from rating it 5 stars. But in terms of graphics and performance, as long as you have a 4K HDR TV that can showcase it, it's a must-have upgrade worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price may be high but the 1TB makes a difference and also that it runs on 4K and its the best.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the graphics on the ps4, games look awesome on a 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A much more expansive experience than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first foray into the next/current gen systems, and we're absolutely loving it. My only complaint is just how late we are and how many updates we're having to install as a result for the games we bought. Regardless, the graphics are gorgeous, the controller is solid, and we're even thinking of cutting cable and going with PS Vue for our TV needs. Definitely glad we waited for the Pro version; it is treating us right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The PS4 Pro rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really started to get into gaming so I picked PS4 Pro up so we can take it to the next level. Games look great, everything works smooth and we're having a blast. If you're on the fence... Don't be. Go get it! The PS5 is still over a year away and will play the same games because it takes a while for developers to create a good amount of games for new systems.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Wonderful Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability for the PS4 Pro to play games in 4k really just makes the graphics that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    4K is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games are so intense with colors and feel. A must if you have a 4K tv. Better than Xbox one s

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Ultra High def system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't has a PlayStation product since PlayStation 2. It's been Xbox for me since. I missed out on a lot of exclusive PlayStation titles so I decided to jump back with the PS4 pro. It's looks amazing, especially paired up with my Sony Bravia 4K TV. Although not as powerful as an Xbox one X, this is still a great gaming console with an extensive catalogue of 1st party games. Worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 has great exclusives, and the console works great. My only quibble is that the included HDMI cable was not up to the task... it kept dropping the signal, and the screen would go black for a few seconds, completely randomly. The same went for Best Buy's Rocketfish cables. I ended up buying an AudioQuest cable, the price of which I was NOT happy about, but now everything works just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    On par if not better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an XBOX fan but recently all my friends either switched to PS or stopped playing and playing by myself was way to boring so I decided to finally make the switch. I'm pretty happy overall, the part I hated the most is the controller, I'm still trying to get used to their icons instead of ABYX but I've gotten used to their joystick layout. Overall great product, haven't been able to test the 4K yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    4k looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look noticeably better on 4K tv and it's much faster. Very easy to transfer data from ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares to the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro for my son and it is the best Game Console on the market. Great processor, sleek looking and just amazing. I would highly recommend this game console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s plenty of room for games to be downloaded and saved

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good price + console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up being a Sony fan girl but ended up with Xbox One when I moved out of the house. I'm glad I finally bought this console - it has outstanding graphics and no problems so far (just finished Detroit: Become Human and it was beautiful). One feature that's nice is a low-power mode intended to charge controllers - very nice because you don't have to leave the unit on all night long to charge.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Upgraded from day one PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. If you have a 4k/HDR TV, this is a no brainer. Performance is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better and faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better and faster than the old ps4 but still needs work

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SYSTEM, GOOD INTERNAL HARDRIVE, BUT KIND OF TOO BIG...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this system. Great graphics and fast processor.

    I would recommend this to a friend