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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 12,813 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great graffics, fast. VR for it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a Sony....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What elsse can be said? I've read so many reviews about the Playstation 4 Pro that I can't think of anything new to say.. It's a great machine ! I play several games with my grandson every time he comes over. The first thing he asks is can we play PS 4? And for last Christmas we purchased a Sony 4K Ultra HD TV. The graphics are so crisp and clear, you don't miss a trick. And VR.... WoW. Great fun !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    4K is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games are so intense with colors and feel. A must if you have a 4K tv. Better than Xbox one s

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, picture quality is awesome and the price was fair.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    4k looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look noticeably better on 4K tv and it's much faster. Very easy to transfer data from ps4.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    On par if not better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an XBOX fan but recently all my friends either switched to PS or stopped playing and playing by myself was way to boring so I decided to finally make the switch. I'm pretty happy overall, the part I hated the most is the controller, I'm still trying to get used to their icons instead of ABYX but I've gotten used to their joystick layout. Overall great product, haven't been able to test the 4K yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares to the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro for my son and it is the best Game Console on the market. Great processor, sleek looking and just amazing. I would highly recommend this game console.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Upgraded from day one PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. If you have a 4k/HDR TV, this is a no brainer. Performance is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the graphics on the ps4, games look awesome on a 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics salesman was knowledgeable easy to use good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s plenty of room for games to be downloaded and saved

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    It runs amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than a ps4 slim and the 4K is amazing, feels just like a pc

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Ultra High def system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't has a PlayStation product since PlayStation 2. It's been Xbox for me since. I missed out on a lot of exclusive PlayStation titles so I decided to jump back with the PS4 pro. It's looks amazing, especially paired up with my Sony Bravia 4K TV. Although not as powerful as an Xbox one X, this is still a great gaming console with an extensive catalogue of 1st party games. Worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 has great exclusives, and the console works great. My only quibble is that the included HDMI cable was not up to the task... it kept dropping the signal, and the screen would go black for a few seconds, completely randomly. The same went for Best Buy's Rocketfish cables. I ended up buying an AudioQuest cable, the price of which I was NOT happy about, but now everything works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good price + console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up being a Sony fan girl but ended up with Xbox One when I moved out of the house. I'm glad I finally bought this console - it has outstanding graphics and no problems so far (just finished Detroit: Become Human and it was beautiful). One feature that's nice is a low-power mode intended to charge controllers - very nice because you don't have to leave the unit on all night long to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better and faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better and faster than the old ps4 but still needs work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The PS4 Pro rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really started to get into gaming so I picked PS4 Pro up so we can take it to the next level. Games look great, everything works smooth and we're having a blast. If you're on the fence... Don't be. Go get it! The PS5 is still over a year away and will play the same games because it takes a while for developers to create a good amount of games for new systems.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more deleting games. This has enough memory for my whole library. 4K looks awesome, too.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SYSTEM, GOOD INTERNAL HARDRIVE, BUT KIND OF TOO BIG...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Pro is the way to go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my son's old PS4 to this earlier this year and I'm glad I did. He used to complain a lot that then connection kept going bad on his PS4 Slim and lagged during online play. This Pro connects to 5GHZ wifi signal easily and has a faster processor along with improved wifi antenna so that solved the issues. No more complaints from him!

    I would recommend this to a friend